Cashier Team Lead at Skagit Valley Food Coop

Mount Vernon, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

26.0

Posted On

07 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Cashiering, Staff Supervision, Training, Problem Solving, Basic Math, Time Management, Communication, Staff Scheduling, Conflict Resolution, Retail Operations

Industry

Food and Beverage Services

Description

Description The Cashier Team Leader (CTL) position is a critical component to the success of the Co-op’s Front-End. Although Team Leaders have a specific schedule CTLs always perform as a leader. The CTL is proficient in all positions of the Front End; is capable of providing positive, upbeat, supportive leadership; sets the example for exemplary customer service; provides day-to-day support and supervision; and positively support the Cashier Manager. Wage Range: $20.00 - $26.00/hour Full-time, Wednesday-Sunday , 32-38hrs per week, Open Availability Requirements Primary Duties: Performs as a Leader at all times regardless of deployment Is responsive to Front End issues in a timely and accurate manner Is able to perform all duties and responsibilities of Front-End Team Member in an exemplary manner Supervises Front End during designated times Provides supportive training and cross training and at the moment correction to staff Provides manager with documentation regarding situations and issues that arise Models and enforces safe work habits Serves as a liaison to Cashier Manager by providing the Cashier Manager with objective information regarding performance assessments, Front End issues, staffing concerns, etc. Provides assistance with orders, as directed Manages day-to-day staffing adjustments including sending staff home during slow times and adjusting cashier register assignments to account for call-outs. Maintains and co-ordinates team breaks using timer and break schedule. Understands and follows call in procedure Other duties as assigned by the Cashier Manager Qualifications and Skills Previous leadership experience desired; background in cashiering or retail grocery/deli industry preferred Proven ability to provide excellent, professional customer service by projecting a friendly, outgoing presence and maintaining a respectful demeanor at all times Ability to handle multiple demands, remain calm, think quickly, prioritize effectively, and problem solve within established guidelines Ability to work well with others in a cooperative environment where teamwork, compassion and constant communication are essential Ability to handle transactions accurately and responsibly Must demonstrate basic math skills Ability to meet expectations of regular, predictable attendance Ability to work a flexible schedule including mornings, evenings, and weekends Ability to maintain current food handler card Must be at least 18 years of age High school diploma or equivalent Essential Physical Requirements Prolonged standing and walking Frequent reaching, bending, twisting, and rotating Continuous fine motors skills work and gripping with hands Must be able to meet physical demands including standing, bending, twisting, repetitive motion, and lifting 10-40lbs regularly Exposure to FDA approved cleaning chemicals. Clear spoken English and ability to perceive spoken voice clearly Ability to comply with WA State Mask mandate for duration of shift Benefits—Depending on Hours Worked 25% Employee Discount Lunch Discount Health Insurance (Medical, Dental, Vision, Rx) Long Term Disability Life Insurance 401(k) Paid Time Off IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The Co-op reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

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Responsibilities

The Cashier Team Lead provides day-to-day supervision and support for the front-end staff while modeling exemplary customer service. Responsibilities include managing staffing adjustments, coordinating breaks, and serving as a liaison to the Cashier Manager.