Cashier Temporary - Boutique Milano at Hermes

Milan, Lombardy, Italy -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cashiering, Accounting, Customer Service, Sales Transactions, Tax Refund Procedures, Back-office Operations, Data Entry, Client Relationship Management, Communication Skills, Excel, Power Point, IT Tools, Luxury Retail, Teamwork, Storytelling

Industry

Retail Luxury Goods and Jewelry

Description

GENERAL ROLE The Cashier is responsible for ensuring and supporting all cashiering and accounting activities based on the specific needs and providing the most memorable customer journey during the final boutique experience. MAIN RESPONSABILITIES * Open and close the cash register and control the effective payments; * Attend clients during their final steps of purchase and check cash transactions associated to the different payments and clients; * Support customers providing all type of information, including aftersales product care suggestions; * Perform all in-store sales transactions (records sales and payments). Set up the till and cash up, manage banking authorizations, and assist foreign customers with tax refund procedures; * Contribute to all or part of the store’s daily back-office operations to support selling teams; * Help to implement and apply procedures. Ensure that data is entered into the system and that IT tools are updated; * Collect and update client data, in accordance with privacy policy and company procedures; * Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services, taking part in morning briefing activities; * Play an active role in customers’ events and animations whenever needed; * Willing to work temporarily. Fixed-term contract with expected full-time working hours. PROFILE * Bachelor’s degree preferably in accounting or and equivalent academic background; * Fluency in Italian and English. A third language will be considered an advantage; * Professional background: previous experience in similar positions, preferably in a luxury goods boutique; * Proficient with Excel / Power Point / IT tools; * Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile. Hermès engages positive and passionate people who own the following requirements: * Excellent interpersonal and communication skills, with a customer service orientation; * Team player mentality to build meaningful relationships and ability to work autonomously; * Availability, flexibility and dynamism to function in a high-pace environment; * Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense. In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès! A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world. Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses: since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material. Today Hermès is an international group committed to innovation in a subtle harmony between past, present and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects. An independent family house that pursues its French artisan tradition: Hermès creates, sells and manufactures beautiful, useful and durable objects. The company brings together more than 20.000 employees in 50 countries; the Italian branch is located in Milan and provides the local support and management to the 10 Stores present in the country. Hermes Italie was born in 1987 with the first store in Milan, 21 via Sant'Andrea. Since then the branch was opened and the continuous growth lead to the current retail presence in the country: 10 stores, including 2 seasonal openings and 2 flagship stores, located in Milan and Rome.

Responsibilities

The Cashier is responsible for managing all cash register and accounting activities while providing a memorable customer experience. They also support back-office operations, handle sales transactions, and assist with tax refund procedures for international clients.