Cashiering Support Associate at Robinhood

Clearwater, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

24.0

Posted On

27 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Management, Customer Service, Attention To Detail, Problem Solving, Communication, Collaboration, Regulatory Compliance, Operational Readiness, Research, Technology Adaptability

Industry

Financial Services

Description

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Cashiering Support Associate plays a vital role in processing a variety of cashiering requests while delivering exceptional service and prioritizing client relationships. This individual will ensure the timely and accurate execution of cash management operations, maintain strong partnerships with custodians and clearing firms, and actively aid in operational initiatives across the organization. We are seeking a proactive professional with a growth mindset — someone who welcomes challenges, seeks continuous improvement, and is eager to learn, adapt, and grow within a dynamic environment. This role is based in our Clearwater, FL office. In-person attendance is expected 5 days per week during the first 6 months, and at least 3 days per week thereafter. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Process cashiering requests timely and accurately, including but not limited to check deposit processing, ACH transfers, Fed Wire transfers, check distributions, and journal entries. Communicate professionally with advisors, their staff, and clients via phone, email, and proprietary systems. Partner with the firm’s clearing and custody teams to handle transaction-related inquiries. Collaborate with internal teams, including Operations, Compliance, and Technology, to ensure seamless client service and support broader company objectives. Participate in internal initiatives such as system upgrades, testing, and software rollouts, providing valuable feedback and ensuring operational readiness. Coordinate research and resolve inquiries related to client accounts, transactions, or operational procedures. Implement all responsibilities with precision, adhering to regulatory standards and company rules diligently, with a key focus on risk control and ensuring data privacy. What you bring Bachelor’s degree or equivalent experience in Finance, Economics, Business Administration, or a related field (preferred). Minimum of 2 years’ experience in customer service, preferably within financial services or banking industries. High level of attention to detail and commitment to producing accurate work Strong curiosity about learning new technologies and systems. What we offer Challenging, high-impact work to grow your career Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more Employer-paid life & disability insurance, fertility benefits, and mental health benefits Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $20.40—$24 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $20.40—$24 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $19.60—$23 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Responsibilities

The Cashiering Support Associate processes various cashiering requests while ensuring exceptional service and maintaining client relationships. This role involves collaborating with internal teams and partners to support cash management operations and operational initiatives.