Casino Host at Plainridge Park Casino

Plainville, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Relationship management, Sales, Communication, Event promotion, Telemarketing, VIP player relations, Interpersonal skills, Computer proficiency, Salesforce, Casino marketing, Conflict resolution, Public relations, Hospitality management

Industry

Gambling Facilities and Casinos

Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Casino Host’s typically average between $10,000 and $20,000 per year in bonuses based on quarterly performance Responsible for fostering a fun environment Responsible for being a gracious host to all guests and co-workers Responsible for promoting a positive influence in the community and participating in company-sponsored events Identify and develop personal relationships with new and first time guests Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters Promote casino events via telemarketing and other communication Communicate constantly with casino operations and other team members Follow all safety rules Adhere to departmental quality standards Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements Work within the guidelines established by the company Other duties as assigned BRING US YOUR BEST. Must have an outgoing, energetic and enthusiastic attitude Must be 21 years of age Must enjoy hosting others Must be comfortable initiating conversations and creating a fun environment with our guests Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university or commensurate experience require Must be proficient in computer programs; prior experience with salesforce.com or casino marketing programs is preferred Ability to communicate with internal and/or external guests Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Starting at $50,000 annually, based on experience, plus commission (quarterly bonus program)

Responsibilities

The Casino Host is responsible for fostering a fun environment and providing personalized service to VIP players to build long-term relationships. They also promote casino events, communicate with operations, and ensure compliance with gaming regulations.