Casino Service Representative at Ameristar Casino Hotel Council Bluffs

Council Bluffs, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

16.5

Posted On

10 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Cash Handling, Interpersonal Skills, Communication Skills, Computer Skills

Industry

Gambling Facilities and Casinos

Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino Enter membership information into computer Be knowledgeable of, and follow, all gaming regulations related to this position Create and issue loyalty cards for guests Assist in Marketing promotions and player events involving the promotions Redeem coins, tickets, chips and cash guest checks Respond to reasonable guest requests or place guest in contact with appropriate person for assistance Ability to identify circumstances or incidents that require the notification and/or approval of others Cooperative and able to take direction to follow through on assignments and work with the team BRING US YOUR BEST. High School Diploma or GED equivalent preferred Cash handling background helpful but not required Experience dealing with the public Excellent interpersonal, communication & guest service skills Knowledge of entry level computer skills Must be able to work flexible hours including evenings, weekends, holidays Minimum of one year of guest service experience is strongly encouraged STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY 16.50 hr

Responsibilities

The Casino Service Representative is responsible for entering membership information, issuing loyalty cards, and assisting with marketing promotions. They must also handle guest requests and ensure compliance with gaming regulations.