Cast Leader - Lansdowne & VIP at Cineplex

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

18.6

Posted On

30 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Guest Service, Training Facilitation, Team Coordination, Performance Feedback, Cross-training

Industry

Entertainment

Description

What you will do: Cast Leader Pay Rate: $18.60 per hour Cineplex’s Cast Leaders are an integral part of the team who provide an exceptional experience to each and every guest. The Cast Leader’s primary responsibilities are to maintain a motivational and positive work environment while working alongside their peers to ensure all standards, policies and procedures are followed. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you! In this role, your responsibilities include (but are not limited to): Assist the management team in directing and coordinating Cast activities to consistently exceed Guest expectations Facilitate all in-house training, be dedicated to consistent training efforts, and provide feedback to management about Cast performance Qualifications: This role may be a perfect fit for you if: You have a minimum of 6 months tenure with no active discipline You are cross-trained in all building offerings: core concession, floor, RBOs, box office You have demonstrated leadership skills and the ability to encourage others to perform at a high level You consistently deliver the highest quality of guest service and have the ability to lead those behaviors in others Cast Leaders must be available to work at times that are critical to the needs of the business Interested applicants must complete a certification process designed to evaluate Cineplex job knowledge and presentation skills in order to be considered a Cast Leader. Additional Information: As an employee, you’ll enjoy: Tuition Assistance Employee Assistance Program Flexible Hours Discounted Food and Beverages on Shift Opportunities to Grow & more! Inclusion & Diversity Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. Accessibility We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com. Use of AI We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI. This position is a current vacancy and is being actively recruited to fill an existing role within the organization. While we appreciate all interest, only those candidates selected for an interview will be contacted. Wage ($): CAD We are driven by a united passion for delivering exceptional experiences. Become part of our award-winning culture! Our next evolution starts with you. A social playground for the young at heart, we offer shareable entertainment for the senses, with premium food & drink, games and live shows. Visit The Rec Room Website A place for teens to play without limits, offering a games floor, full menu, birthday parties, plus ropes courses, VR and bowling at select locations. Visit Playdium website An integrated network providing impactful media solutions, helping brands make meaningful connections with consumers. Visit Cineplex Media Website An enhanced lifestyle rewards program that gives members something new to look forward to, with more ways to earn and redeem. Visit Scene+ Website

Responsibilities

Maintain a positive work environment while directing and coordinating staff activities to exceed guest expectations. Facilitate in-house training and provide performance feedback to the management team.