Casual Banquet Houseperson at Accor

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

24.36

Posted On

09 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Setup, Customer Service, Communication Skills, Time Management, Physical Stamina, Attention To Detail, Guest Relations, Prioritization

Industry

Hospitality

Description

Company Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Join Our Team as a Casual Banquet Houseperson at Fairmont Olympic Hotel! The Banquet Houseman position entails physically setting up a function room based upon the Banquet Event Order. The position involves reading a BEO and determining which equipment is needed, understanding the design of the room, determining linen requirements and paper supplies necessary to completer the banquet event. The activities would include lifting up to 75 lbs. vacuuming carpets, polishing glass and mirror tops, delivering boxes of materials for clients, etc. This is a front of house, guest service position requiring above average communication skills to speak properly to guests and employees. What is in it for you: $24.36 per hour + tips Parking/Commuting Discounts Paid meal breaks with complimentary meals served in our Staff Dining room Learning programs through our Academies Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance 401K Retirement plans with a 4% match for all colleagues Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Fun, elegant atmosphere with amazing colleagues! Key Responsibilities: To be an ambassador of the hotel, in and outside the work place Responsible for maintaining a high energy, positive, professional appearance To provide a personal service to all the guests, fully aware and following the hotel standards and procedure To relay accurate directions to guests/visitors on inquiries regarding washrooms, meeting rooms and or meal rooms To assist staff member to insure they maximize their service standards To call the supervisor or manager for advice in serious cases or if an approval is required To be fully aware of and to report all guests’ complaints and comments To strictly respect the key handling procedures To respect schedules, terms and deadlines as agreed with the Management To share daily activity with the supervisor, including internal and external guest opportunities Adhere to Fairmont Olympic Hotel service standards To be entirely flexible and adapt to last minute request through the hotel or guests To carry out any other reasonable duties as assigned by Management Perform opening and/or closing duties, as per the position requires Qualifications Customer services experience preferred Ability to work independently and prioritize responsibilities and handle a multitude of tasks, colleagues and guest requests A true desire to understand and anticipate the needs of others in a fast-paced environment Passion for guest service, strong guest service orientation and training skills required Excellent communication and customer service skills. Ability to work flexible schedule to include nights, weekends and holidays Banquet or Event experience preferred Visa Requirements; Must be legally eligible to work in the United States. Physical Aspects of Position include but are not limited to the following: Constant standing and walking throughout shift Frequent lifting and carrying up to 75 lbs Constant kneeling, pushing, pulling, lifting Frequent ascending or descending ladders, stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines. Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We are an equal opportunity employer. All offers contingent on background check and E-Verify. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Casual

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Responsibilities

Physically set up function rooms according to Banquet Event Orders, including equipment, linens, and supplies. Provide high-quality guest service and maintain professional hotel standards throughout the property.