POSITION SUMMARY

Under the direction of the Banquet Captain(s), Manager Catering & Banquets the Banquet Service is responsible for exceptional and quality food and beverage service to banquet guests, including the set-up of table service. Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.

KEY ACCOUNTABILITIES

• Provides exceptional guest service to casino guests
• Provides full table service following established standards of service
• Cleans, buses, and sets tables
• Performs other cleaning duties as required, including server side duties
• Occasionally required to work shifts as an Entertainment Host, as needed
• Works as a member of the team and provides support to co-workers on shift to ensure an overall positive guest experience for all casino guests
• Provides efficient and exceptional service to our guests in a friendly, professional, and positive manner at all times, as they are ambassadors of Casino Nova Scotia
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed
• Finds ways to play ; you are serious about work, without being serious in demeanor
• Chooses to make everyday a great day
• Stays focused in order to be there
• Delivers an exceptional entertainment experience to internal and external guests to ensure you make their day

EDUCATION AND QUALIFICATIONS

• Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and “all about the guest” attitude!
• Minimum Grade 12 or equivalent required
• Completion of the Responsible Service Certificate “Serve Right - it’s just good business” is required
• Previous serving experience is required, previous banquet experience is an asset
• Ability to work a flexible schedule is required
• Ability to work majority of shift while standing/lifting trays of up to 50lbs at shoulder level, is required
• Ability to work in a host capacity during various entertainment functions, is required
• Must be able to work quickly while under pressure in a busy, fast-paced environment
• Must be pleasant, positive, well-organized, self-motivated individual with the ability to multi-task
• Must be neat, clean and professional with your appearanceMust be able to work both independently as well as in a team environment

Please refer the Job description for details