WHO WE ARE

Challenger Security (NSW M/L: 410 392 764) is a leading provider of premium security and concierge services, trusted by some of the world’s most recognised brands. We deliver excellence across luxury retail, shopping centres, corporate and commercial spaces, government institutions, and high-profile media and technology clients. Our reputation is built on professionalism, reliability, and an unwavering commitment to safety

As a Level 4 Award Casual Control Room Operator, you will play a crucial role in safeguarding an organisation’s infrastructure. You will be responsible for monitoring security systems, analysing incidents, and coordinating responses to security threats across the network and physical locations. Your primary focus will be on real-time threat detection, investigation, and escalation of potential risks, ensuring the protection of both digital and physical assets. You will report directly to the Security Operations Manager and Supervisor, contributing to our mission of maintaining a secure environment through constant vigilance and prompt incident response.
Skills, Experience, and Attributes

To thrive as a Control Room Operator, you should have:

• Current NSW Security Licence - 1A Classification (Required)
• Current First Aid and CPR certifications (Required)
• Certificate II in Security Operations
• Working with Children Check (Required)
• Police Check (Required)
• Control Room experience (Preferred)
• Availability for day shift - 6:00-18:00.
• Excellent communication and reporting skills
• Strong attention to detail and focus during monitoring
• Knowledge of surveillance and alarm systems.
• Proficiency in Computer Aided Dispatch (CAD) systems
• Problem-solving and analytical abilities for threat identification
• Ability to sit for extended periods and occasionally lift equipment or respond to emergencies.