We have a new Casual opportunity for a Customer Service Advisor to support our team at both Southampton and Bournemouth Coach Stations.
As a casual there are no set hours however we support our customers between the hours
07:30 and 17:05 Monday through Sunday between both sites (Southampton and Bournemouth )
The Customer Service Advisor role will put you in the centre of the hustle and bustle of a busy transport environment, selling tickets in and around both Southampton and Bournemouth Coach Stations answering customer queries, guiding them to their location, and ensuring our high standards of health and safety are continually met.
Successful applications will be invited to attend an onsite interview on either Thursday 3rd July.

• To consistently deliver an excellent standard of customer service providing support and assistance to customers, colleagues and driver teams, including [where applicable] accurately communicating information on service updates and disruption.
• Be fully competent in the use of the relevant ticketing and operational systems, processes and procedures necessary to fulfil the role adhering to the Financial and Cash Policy
• Assist in the training and development of peers and promote Department of Heath rules to maintain a safe working environment
• Promote a cohesive, empowered and engaged working environment
• Carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department