If you haven’t heard of Amer Sports before, you will know our internationally recognized brands including Wilson, Salomon, Arc’teryx and Atomic. Our brands specialize in high-performance, technical sports equipment and apparel, and encourage users to get outside, keep active and have fun – whether they are playing tennis or golf in the summer, or skiing in the Winter. Combine your skills and passions into one in this fast-paced and rapidly growing business, with countless possibilities for personal career development!
We’re excited to be recruiting for a casual Customer Service Representative role within our Moorabbin Head Office. This is a pivotal role that will require superior organizational and communication skills, and an interest in our brands / sport / the outdoors will ensure you are aligned to our company culture.

NO CANDIDATE WILL MEET EVERY SINGLE DESIRED SKILL AND QUALIFICATION. IF YOUR EXPERIENCE LOOKS A LITTLE DIFFERENT FROM WHAT WE’VE IDENTIFIED AND YOU THINK YOU CAN BRING VALUE TO THE ROLE, WE’D LOVE TO LEARN MORE ABOUT YOU!

Apply today with your CV and cover letter

YOUR NEW ROLE

Responsibilities will include:

• Using SAP and Microsoft Office
• Responding to customer enquiries via telephone and email to provide problem resolution
• Approving and processing replacement products or value credit to customers
• Preparing stock for return to inventory
• Investigating repair options for items
• Gathering information and reporting on feedback from customers
• Preparing reports for vendor claims
• Extensive liaison with various departments