ZERO-HOURS CONTRACT

Voted Hotel of the Year 2023 and 2024 at the Midlands Food, Drink & Hospitality Awards, this is an exciting time to join our team, as we continue on our five-year journey towards becoming a world-leading hospitality destination.
If you are looking for a rewarding career, then join our F&B team in providing exceptional food and beverage services in our Conference & Banqueting facilities. Your focus will be on ensuring guests have a great experience.

Your contribution will support our overall vision of delivering world-leading hospitality. Your main activities will include:

• Providing service to guests in our Conference & Banqueting areas (as well as the Bar and Restaurant), in a timely, courteous, pro-active and professional manner.
• Maintaining good housekeeping practices; ensuring a safe, clean, tidy and pleasant working environment.
• Actively promoting the F&B outlets and keeping up-to-date with the latest food and drink menus and offerings.
• Supporting with facilitating conferences and functions as required.
• Handling minor complaints in a professional and courteous manner and providing appropriate solutions.
• Embracing every opportunity to enhance guest service and maximise sales in a discreet and professional manner.
• Embracing opportunities to learn and develop.
• Ensuring you adhere to standards (personal and professional) of presentation and service at all times.

The successful candidate will ideally have F&B experience within a hotel, bar, restaurant or conference and banqueting facility. You should be a highly motivated individual with exceptional customer service and team working skills and have a genuine desire to provide exceptional service to every guest you meet. You should also be reliable and flexible.

Please refer the Job description for details