Position closing date: 20/07/2025
Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.

With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.

• Commercial Services – Mt Helen Campus
• Casual opportunity with a competitive hourly rate
• $39.55 per hour plus 12% superannuation

About the role
You will form part of a team providing professional and friendly customer support within our food and retail services at Federation University, Mt Helen Campus. You will interact with a diverse range of internal and external clients and visitors within our food and retail space covering a range of functions.

You will:

• provide customer service of food and beverages;
• manage the POS and be familiar with POS system procedures;
• maintain the cleanliness of the workplace to ensure both customer and staff safety;
• accept deliveries and put away stock;
• prepare basic food items for sale; and
• assist with preparation and set up of catering jobs.

About you
You will work independently as well as part of a team and to tight time frames. You will possess the necessary prioritisation skills and ensure completion of appropriate tasks within tight, fast paced timelines with good accurate attention to detail.

You will possess:

• a current Responsible Service of Alcohol (RSA) certificate is desirable;
• Food Handling Certificate;
• demonstrated experience in handling food and cleaning commercial kitchens;
• ability to work individually and as part of a team;
• demonstrated ability to provide exceptional customer service to customers; and
• ability to work during the academic year semesters.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC).
How to apply
Please apply by Sunday, 20 July 2025.
Applicants are required to submit a resume and a suitability statement not to exceed two-pages.
Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.
If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.

Please refer the Job description for details