Casual Loss Prevention (Security) Officer

at  The Warehouse

Company Description
Ko wai mātou – Who we are
The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.
Job Description
Te kaupapa o te tūranga - The purpose of the role.
We’re seeking a vigilant and proactive casual Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.

Key Responsibilities:

• Monitor security cameras
• Maintain a visible presence on the shop-floor
• Interact with customers and address their concerns
• Upload events onto our crime reporting platform.

Please note this is a casual position to work on an as needed basis - there are no set hours.
Qualifications
He kōrero mōu ake - About you
Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.
Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.
Please note this is a casual position with no set weekly hours. It is also spread across shifts which are across 7 days of the week through the year and operating hours between 8am and 8pm daily (seasonal variations exist which lengthen or shorten this). Our preference is for applicants to be available across as many days of the week as possible and be fully flexible in terms of start/stop times.
Additional Information

Tā mātou tāpaetanga – What we offer

• Birthday Leave: To celebrate your special day, you’re entitled to a day of paid leave each year!
• Career Progression: an excellent steeping stone into other internal opportunities.
• Plus loads more!

• Monitor security cameras
• Maintain a visible presence on the shop-floor
• Interact with customers and address their concerns
• Upload events onto our crime reporting platform