ABOUT THE COMPANY

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
We are currently recruiting for a Receptionist on a casual hours basis at Wood Hall Hotel & Spa, part of Hand Picked Hotels.
One of the best luxury hotels in Wetherby, Wood Hall Hotel & Spa, is a beautiful award-winning country house retreat promising peace and tranquillity with every stay. Originally built as a country retreat for the Scott family, Wood Hall Hotel & Spa in West Yorkshire is a world away from everyday stresses and pressures.
The hotel offers 44 stylishly-designed bedrooms, an award-winning 2 AA Rosette restaurant and a small health club and spa, renowned as one of the most luxurious spa venues in West Yorkshire. All of these attributes make Wood Hall Hotel the perfect destination for a romantic break, a family getaway or simply some rest, relaxation and pampering.

OUR BENEFITS INCLUDE:

• A competitive salary package of £14.32 per hour.
• This role is offered on a casual contract basis and hours will vary depending on business needs. We are looking for someone to be flexible in working on different days and shifts.
• Uniform and meals on duty will provided if applicable.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

• The role of our receptionists is to deliver an exceptional guest experience, by putting the guest at the heart of everything you do, through personalised and thoughtful service with care and attention to detail.
• You will be expected to demonstrate a high level of engagement with guests throughout their stay to make them feel at home, relaxed, and importantly identify and create magical memories at every possible opportunity.
• In collaboration with the Front office team you’ll maintain regular and effective communication to ensure a seamless operation, aware of all the days activities.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.