Casual Receptionist at Millennium Copthorne Hotels Plc

Aberdeen, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, People Skills, PC Systems, Interpersonal Skill, Communication Skills, English Proficiency, Customer Service, Problem Management, Rota Work, Shift Work

Industry

Hospitality

Description

Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality, and your dedication rewarded. You'll learn not only from your fellow colleagues, but also through our academy where you’ll be able to excel your career with apprenticeship and develop your careers within our Brands. The Copthorne Hotel Aberdeen are looking for a Casual Receptionist. As our Casual Receptionist, you are the first and last person our guests see, so we are looking for an experienced and passionate individual to deliver exceptional guest service from check-in to check-out and throughout the guest journey. As a Casual Receptionist, you will have exceptional people skills, be comfortable with standard PC systems and have a passion for helping people. Key Information: Role: Hotel Receptionist Working hours: As required Address: Copthorne Hotel Aberdeen, 122 Huntly Street, Aberdeen, AB10 1SU In return we offer: Social Events, Wellbeing and Team Activities Training and development Pension Salary Sacrifice Scheme Career development and salary reviews 1 Volunteer Days per year (fully paid and in addition to your annual leave) Complimentary meals prepared for you by our chefs Length of Service related holiday scheme My Millennium discount perks Discount on Accommodation worldwide and 50% Food and Beverage Outlets Life Assurance Recommend a Friend Scheme Casual Receptionist will have: An excellent interpersonal skill and able to connect with others. Manage requests promptly, helpfully, politely and with a caring attitude. Who possesses a good command of English and has excellent communication skills. With previous experience as a Hotel Receptionist , preferably or a positive attitude and passion to learn. Passion for delivering excellent guest experiences with a friendly disposition to smile. Ability to work on a rota basis, including weekend work. Typical shifts are 07:00-15:30 or 14:30-23:00, as the business requires. “At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer”. About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.

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Responsibilities

The Casual Receptionist acts as the first and last point of contact for guests, responsible for delivering exceptional service throughout the entire guest journey from check-in to check-out. This role involves managing guest requests promptly, politely, and with a caring attitude.