We are a fast-paced physiotherapy clinic looking for a part-time receptionist/administrative assistant. Receptionist, administrative, customer service, and/ or medical office assistant experience in a similar business model is required. The ideal candidate would be able to work daytime and evening shifts (until 8:00 p.m.).

QUALIFICATIONS AND SKILLS

Requirements:

• High school diploma required
• Experience in similar position
• Service oriented
• Solid written and verbal communication skills
• Professional attitude and appearance
• Able to multitask and work under pressure
• Time-management skills and ability to prioritize tasks
• Experience using computers (Excel, Outlook and Word) along with the ability to learn new software programs

Key Competencies:

• A strong work ethic, demonstrating initiative, coupled with a friendly, outgoing, positive attitude
• Customer service orientation and must be able to execute it at a high level (you must love being around people!)
• Excellent organizational, verbal and written communication skills
• Highly proactive and possessing problem solving skills
• Ability to work independently with no direct supervision at times
• Professional personal presentation
• Ability to multi-task

Job Types: Part-time, Casual
Pay: $17.20 per hour
Expected hours: 5 per week
Work Location: In perso

• Ensure the patients are 100% satisfied with their interactions with you
• Greet clients and ensure excellent customer service
• Manage phone calls and emails in timely fashion
• Schedule and confirm appointments with therapists
• Clinic and patient billing
• Ensure optimal time management of clinic availability
• Entry of patient info
• Complete and distribute medical forms
• Maintain confidential medical records
• Liaising with third party (WSIB, private insurance, automobile insurance)
• Other clerical/administrative tasks as scanning, filing, photocopying, faxing
• Clinic maintenance