Casual Room Attendant at Millennium Copthorne Hotels Plc

Cardiff, Wales, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

12.21

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning, Replenishing Amenities, Customer Satisfaction, Attention To Detail, Time Management, Guest Request Handling, Teamwork, Adherence To Standards

Industry

Hospitality

Description

Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality, and your dedication rewarded. You'll learn not only from your fellow colleagues, but also through our academy where you’ll be able to excel your career with apprenticeship and develop your careers within our Brands. The Copthorne Cardiff is looking for a Casual Room Attendant who will be responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. As a Room Attendant, you will ensure a high level of customer satisfaction is offered at all times, in line with our core values and standards, and that guests' expectations are exceeded. Key Information: Role: Room Attendant Salary: £12.21 p/h Working Hours: As required Address: Culverhouse Cross, Cardiff, CD5 6DH In return we offer: Social Events, Wellbeing and Team Activities Training and development Pension Salary Sacrifice Scheme Career development and salary reviews Interest-free Season Ticket Loan Scheme 1 Volunteer Days per year (fully paid and in addition to your annual leave) Complimentary meals prepared for you by our chefs Length of Service related holiday scheme My Millennium discount perks Discount on Accommodation worldwide and 50% Food and Beverage Outlets Life Assurance Recommend a Friend Scheme Room Attendant will do: Clean guest bedrooms, bathrooms and vacuum rooms and corridors Change and replenish bed linen, towels, and guest amenities in line with company guidelines. Undertake regular deep cleaning tasks Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition Be environmentally aware Manage guest requests in a timely and efficient manner. “At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer”. About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.

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Responsibilities

The Casual Room Attendant is responsible for thoroughly cleaning guest bedrooms, bathrooms, and corridors, including changing linens and replenishing amenities according to company guidelines. This role also requires ensuring all equipment is in working order and efficiently managing guest requests to maintain high customer satisfaction.