WHO WE ARE

Known best as the ‘Undisputed King of Trainers’, JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in the Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
JD Sports entered the Australian market in 2017 and has since grown to over 60 stores nationwide, operating across all states and territories. In New Zealand, we have expanded to 5+ stores, with plans for continued growth. Our mission is to deliver exceptional service and style to every customer.
Our mission? To offer unparalleled service and style to all our consumers.
To bring this to life, we are offering access to the biggest brands and best products – and a memorable experience that will set us apart.
Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field.
We’re seeking energetic, focused, and passionate individuals to join our team!

At JD Sports, our customer is at the heart of everything we do. As a Sales Assistant, your mission is to provide exceptional customer service that creates a memorable shopping experience and a lasting positive connection to our brand.
A Sales Assistant at JD is energetic, genuine and customer-focused, offering personalised assistance to our customers who have come seeking the best products and biggest brands.

As a Sales Assistant you are responsible for, but not limited to:

• Act as a brand ambassador, always showing positivity and professionalism
• Gain and maintain up to date product knowledge to best assist our customers
• Provide personalised 1:1 customer service
• Assist customers with all queries and process sales
• Work in collaboration with the wider Management and store team to achieve KPI’s and targets
• Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
• Escalate any customer complaints to management
• Consistently complete any mandatory training relevant to product, policy & procedure etc