Hours of Work: No set schedule–pick up shifts as per stated expectations and provided availability
The YWCA is seeking applications for Casual Shelter Team Members for the Women’s Housing Department. The Casual Shelter Team Member is responsible for providing practical support to all residents while ensuring day-to-day operation needs are met. This position will be under the direct supervision of the Women’s Housing Assistant Directors and under the general supervision of the Director of Kinship and Program Development for Women’s Housing.

· Provide all care, advocacy, counselling, and listening from a trauma informed care lens
· Build therapeutic relationships with all residents
· Actively work towards developing familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities
· Provide practical support for all aspects of resident stays
· Ensure the well-being of all women and children by maintain a clean facility
· Provide information, education, referrals, and support to the residents as needed
· Collaborate with the other Shelter Team Members to create individualized plans for each resident and family
· Provide referrals and advocacy to ensure that residents have necessary supports to deal with barriers regarding housing
· Establish/maintain positive relationships with actors in the criminal justice system including police, prosecutors, Legal Aid, crown prosecutor, defense attorneys, and Victim Services to ensues principles, guidelines, and laws such as the Victims Bill of Rights, testimonial aids, or other supports are utilized as best they can to address the victim’s needs
· Support women and families in preparing for their move into housing including helping them to arrange utility hook up, financial planning, food planning, locating furnishings, community mapping, and developing a housing preservation plan to reduce the risk of future homelessness