Casual Support Worker at The Salvation Army

Gold Coast, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Person-Centred Support, Risk Assessment, Harm Minimisation, Trauma Informed Care, Record Keeping, Incident Reporting, Relationship Building, AOD Support

Industry

Non-profit Organizations

Description

Number of Positions Available: 6 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Support Workers (Casual) – 6 Positions Location: Eagle Heights, Gold Coast Recovery Services Centre Employment Type: Casual Classification: SCHADS Award – Social and Community Services Level 3.1 Shift Availability This role operates on a rotating roster across all shift types: Day: 6:24am–2:30pm or 6:54am–3:00pm Afternoon: 2:24pm–10:30pm Night: 10:24pm–6:30am Applicants must be able to reasonably accommodate all shift types. Why this role matters The Salvation Army is one of Australia’s leading providers of alcohol and other drug services, offering withdrawal management, residential and non‑residential rehabilitation, and harm‑reduction programs. Our work goes beyond addressing substance use—we provide a safe, supportive environment grounded in hope, dignity, and compassion to help individuals rebuild their lives. About the role We are seeking committed and compassionate Casual Support Workers to join our Gold Coast Recovery Services Centre in Eagle Heights. You will provide consistent, person‑centred support within a safe and structured environment, aligned with our recovery‑oriented service model and organisational policies. Your contribution will directly support participants throughout their stay, helping create a positive, respectful, and recovery‑focused environment. How you will make an impact Build positive relationships that support participant self‑determination and engagement Identify and assess risks, harm minimisation, trauma informed support and communicating mitigation strategies to management Assist with daily operations, including light cleaning, room preparation, and transporting participants to appointments Maintain accurate and confidential records in line with organisational requirements Report risks or incidents promptly to the appropriate supervisor What you will bring A relevant Certificate‑level qualification and/or demonstrated experience within AOD space A current First Aid Certificate A valid Driver’s Licence What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Flexible working arrangements. Access to EAP and health & wellness initiatives Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. About us The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role's requirements. Together, we can create lasting change and build a more inclusive and compassionate community. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

Provide person-centred support to participants in a recovery-oriented environment, focusing on self-determination and engagement. Assist with daily operations, risk mitigation, and maintaining confidential records.