Job Title: Casual Visitor Experience Assistant
Salary: £13.73 per hour including holiday pay
Location: Rockbourne Roman Villa
Hours: Ad hoc, including weekends and evenings.
Type of Contract: Casual
Job Description: Visitor Experience Assistant, Rockbourne Roman Villa

DO YOU HAVE A PASSION FOR CREATING MEMORABLE EXPERIENCES AND LOVE INTERACTING WITH PEOPLE?

As Casual Visitor Experience Assistant (Casual Front of House), you’ll use your brilliant people skills to provide an excellent customer experience for our visitors at Rockbourne Roman Villa, in the beautiful village of Rockbourne near Fordingbridge.
You will work within a small, dedicated team to support the day-to-day operation of the venue. Your primary role is being the welcome face of the museum, greeting visitors and offering a high level of customer service. You will receive training on our systems, so you are confident handling admission ticket sales and retail transactions. You will also support with general housekeeping duties and ensuring the site remains well presented, accessible and pleasant for our visitors.
This is a casual role so offers great flexibility, with midweek and weekend shifts, and the possibility of some evening work supporting our exciting events programme. Rockbourne Roman Villa is open to the public Thursday to Sunday, and Bank Holiday Mondays, 11am – 4pm, with occasional events and group visits outside of these times. The site is open seasonally, between April to October. There are also opportunities to work casually at Red House Museum in Christchurch, Dorset, all year round.

WHO WE ARE

At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.
We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff.
We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.

Please refer the Job description for details