Category Associate

at  Wolt

Sales & Merchant Operations
Stockholm, Sweden
Full-time
As we are growing rapidly, we are recruiting a Category Associate to support our merchant partners and ensure the best possible partnership along their journey with Wolt. As a Category Associate, you will play a crucial role in ensuring that our partners’ products and services are presented optimally, driving an outstanding customer experience and fostering growth. Your work will directly impact customer satisfaction and business success by enabling customers to easily discover and enjoy a variety of offerings.

• Ensure our merchant partners’ product offerings in Wolt’s online catalog are accurate, engaging, and up-to-date, enhancing the overall customer experience.
• Support merchant partners in achieving their goals of higher conversion and sales, by improving their visibility on our platform.
• Contribute creatively to enhance how product information is presented to improve the digital shopping experience and better customer journeys.
• Create and maintain master data for product listings improving assortment and content management.
• Leverage on technology, including advanced tools like Sheets/Excel and AI, to optimize workflows, and improve processes and operational efficiency.
• Utilize reporting tools to track performance, resolve errors in master data, and improve overall efficiency.
• Collaborate with internal teams to improve master data quality and streamline operations.
• Drive compliance for product information across Wolt’s platform, setting high standards for both retail and restaurant offerings.