REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

• Bachelor’s degree preferred but not required
• At least 2+ years relevant work experience in private country club, hotel, and/or restaurant
• Creative candidate with experience in events and/or country club setting a plus
• Excellent written and verbal communication skills with the ability to deal effectively with all levels of fellow staff, members and their guests
• Highly detail oriented
• Exceptional creativity and organizational skills
• Ability to handle multiple tasks and meet established guidelines and deadlines
• Creative and problem-solving mindset
• Well versed in Microsoft office and possesses tech savvy.
• Self-motivated, proactive, with a positive mental attitude

JOB PURPOSE

The Catering and Events Coordinator is responsible for providing administrative support to the Catering and Events Office, including managing phone calls, responding to email inquiries, maintaining files, and assisting with general office operations. This role also supports the planning and on-site coordination of special events as needed. Additional responsibilities may be assigned based on departmental needs.

RESPONSIBILITIES

• Provide support to the Catering and Events Director
• Manage calls and email inquiries to Catering department
• Responsible for organizing and maintaining accurate detailed and orderly files of previous and upcoming events.
• Coordinate and assist with executing all aspects of Club Events from start to finish
• Provide prompt and courteous response to prospective clients and members
• Serve as point of contact in absence of Catering & Events Manager
• Develop proficiency in Catering software including, but not limited to, JAM, AllSeated, JONAS and Microsoft Office
• Maintain an up-to-date event calendar that shows events in all stages of the booking process
• Prepare and execute banquet contracts, proposals and any other necessary event paperwork to ensure successful execution of events
• Have an understanding of our facility, and the unique selling features
• Assist with site tours when necessary
• Provide assistance in the initial planning stages of member club events
• Responsible for organizing and maintaining accurate detailed and orderly files of previous and upcoming events.
• Attend BEO Meetings
• Conduct walk throughs in accordance with BEO’s and ensure proper set up is executed before event begins
• Administer and update all BEO’s
• Assist Food & Beverage team as needed
• Designs of all place cards, signs, menus
• Ensure proper service standards are performed during event
• Understand and know the terminology of menu items and event packages
• Distribute daily and weekly reports, ensuring accuracy of all information
• Ensure all payments and contract have been received
• Work with the accounts payable team to make sure proper billing has been coordinated
• Assists in sales proves as requested by the Catering and Events Director which can include upselling, tastings, day of coordination
• Assist with set up and break down of events
• Maintain an organized workspace
• Ability to work all shifts, including days, nights, weekends, and holidays
• Other duties as assigned
  The above list of primary responsibilities should be considered a general summary only; additional responsibilities and duties may be added at any time by the Catering and Events Director.