EXCITING CAREERS.

At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Catering and Events Manager to join our team and play a key role in driving excellence and innovation in Richmond.

ABOUT THE ROLE

• Overseeing day-to-day operations of the hospitality establishment and ensuring the highest level of guest satisfaction and service standards.
• Managing and supervising staff, including recruitment, training, performance evaluation and periodic team huddles.
• Coordinating with various departments, such as the front desk, housekeeping and food and beverage, to ensure seamless operations.
• Developing and implementing policies, procedures and standards to enhance guest satisfaction, streamline operations and maintain compliance within line with due diligence.
• Monitoring financial performance, managing budgets and identifying strategies to maximise revenue and profitability.
• Maintaining relationships with vendors, suppliers and partners to ensure quality products and services.
• Handling guest feedback and resolving complaints or issues promptly and satisfactorily.
• Handling and scheduling monthly meetings with the client – present reports and figures.
• Attend weekly team huddles.
• Manage vending machines on site.

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit