Looking to join a culture of excellence and be part of the most recognized name in the hospitality industry? We are Hilton! We are Hospitality!

PREFERRED EDUCATION & QUALIFICATIONS:

• Minimum Grade 12 with Post-secondary considered an asset
• Minimum 3 year’s administrative experience
• Minimum 3-5 years in a customer facing role
• Proficiency in Microsoft office products

SKILLS AND QUALITIES:

• utmost attention to details - crucial for this position
• Time management and organizational skills
• Exceptional communication skills both written and verbal
• Engage in a consultative manner with all internal and external stakeholders and clients
• Strong problem-solving skills with ability to think quickly
• Previous experience in hospitality and event planning an asset
• Working knowledge of computers
• Fast-paced, busy office working conditions
• Some weekends and late evenings will be required based on business need
  Job Types: Full-time, Permanent
  Pay: $50,000.00-$54,500.00 per year

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• client relationship management: 1 year (required)

Work Location: In perso

• Coordinate all details connected with all bookings -meticulous focus on details
• Plans, upsells and details the meeting/function with the client including space requirement, times, equipment, menus, billing instructions and submit the appropriate proposal/contract for signature
• Proactively solicits, negotiates and books new and repeat business, and closes the sale using a consultative sales approach
• Conducts professional site visits and client meetings as necessary
• Works with and communicates to the Catering team, Sales Managers, and Revenue Management team all business booked and groups bidding on to ensure future bookings
• Qualifies future business of all solicitations and bookings
• Utilizes the yield strategies to ensure proper rate quoting and room block allotments
• Work with Catering and Sales teams to coordinate strategies, promotional campaigns and collateral to increase business during soft periods Managing incoming business leads from initial point of contact to follow-up post meeting/stay
• Work closely with Sales and Catering team to ensure their ability to proactively search out and secure new business opportunities
• Assist in the maintenance of accurate data in properties CRM (SalesForce/Delphi)
• Assist in the collection of new sales databases targeting specific clients and accounts
• Participates in pre-convention meetings, training and other sales-related functions