Job Title: Catering Assistant
Reports to: Front of House Team Leaders
Hours: Various available. Seasonal contract to Sunday 4 January 2026
Salary: NMW / NLW

DESIRABLE:

• Formal culinary training
• Strong organizational skills with attention to detail
• Strong verbal and written communication skills.
  This job description will be reviewed at least once per year and may be subject to amendment or modification at any time after consultation with the post holder. It is not a comprehensive statement of procedures and tasks but sets out the main expectations of the establishment in relation to the post holder’s professional responsibilities, duties and grading.

Staff benefits include:

• Paid annual leave up to 33 days (includes public holidays), pro-rata for part-time staff
• Auto enrolment to the Nest Pension Scheme for eligible staff
• Optional health cash plan through Paycare
• Free on-site parking

Participation in a Staff Membership Scheme which includes:

• Free unlimited daytime standard entry to all museums for staff member plus one accompanying adult and up to four children
• 20% discount on catering spend, including the Furnace Kitchen
• 20% discount on retail spend
• 20% discount on retail spend in Victorian exhibits at Blists Hill
• 4 free standard day-time admission passes for use by friends and family accompanying staff member
• Discount on special event tickets.

• Provide an excellent customer service experience for our customers
• Ensure food preparation areas, equipment, floors and kitchen tools are clean and hygienic
• Wash utensils and dishes and make sure they are stored appropriately
• Sort, store and distribute ingredients
• Assist in food preparation and service
• Work in collaboration with the Front of House Team to ensure service exceeds customer expectations.
• Process accurate food and drinks orders
• Help prepare beautifully presented breakfast and lunch dishes
• Work in accordance with all Health & Safety and hygiene regulations.