COMPANY OVERVIEW

Kwa’lilas Hotel is seeking a Catering Coordinator to join our team in scenic, Port Hardy B.C. To achieve high standards and grow with one of the top restaurant groups in Port Hardy and achieve guest satisfaction with quality service by coordinating and contracting event spaces and properly arranging all event details.
The Kwa’lilas Hotel is located in the traditional territories of the Kwakiutl people. Meaning “a place to sleep”, the “Kwa’lilas” hotel was named by the Gwa’sala-‘Nakwaxda’xw elders in hopes that guests may find peaceful rest after a day of exploration on North Vancouver Island.

QUALIFICATIONS:

• High School graduation and Food Safe Level 1 Certificate.
• Food Service Management course.
• Serving It Right required.
• Two years’ experience in a catering sales/coordinator-related position from a hotel banquet or convention facility.
• Effective oral and written communication, organizational abilities, supervisory skills, presentation techniques and interpersonal skills.
• Ability to work independently, sell and market a product line, coordinate various projects and meet deadlines
• Must be able to work flexible hours.

PHYSICAL REQUIREMENTS:

• Must be able to lift and carry up to 50 lbs.
• Must be able to talk, listen and speak clearly on the telephone
  Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
  Job Type: Full-time
  Pay: $48,000.00-$55,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Paid time off
• Relocation assistance
• Tuition reimbursement

Application question(s):

• Are you willing to relocate to Port Hardy, BC?
• Do you have relevant experience of 2 years?

Work Location: In perso

• Meeting with potential customers and existing customer base to introduce and sell Kwa’lilas Catering services. Having follow-up meetings as required.
• Advising customers on appropriate menu options, sequence of service and budget alternatives.
• Preparing catering contracts for clients with a proprietary software program.
• Ordering related rental equipment, submitting staff requirements for each event and preparing floor plans, table set-ups and buffet layouts.
• Supervising and coordinating a workload of up to 10-20 employees. Ensuring employees meet Kwa’lilas Catering customer service standards.
• Supervising and participating in on-site set-up, service and tear down of events.
• Training catering workers. Following up on training to ensure an understanding of the material covered and recommending training requirements to Chef Manager.
• Ensuring the quality of service and product is up to department standards. Acting with production or service and making recommendations as required.
• Suggesting menu alternatives ongoing basis.
• Assisting in the sales and marketing efforts for banquets and catering services.
• Participating in related day to day office administrative duties, including but not limited to answering telephones, record keeping, filing, performing basic calculations, typing correspondence and inventory.
• Promoting catering products, services and specials via brochures, point-of-sale materials, websites, and posters on desktop publishing programs. Circulating advertising materials and coordinating promotional mail outs to customer base as required.
• Arranging feedback from clients on events and following up on customer complaints and concerns.
• Contacting employees for coverage of last-minute vacancies of shifts.
• Monitoring and ensuring safety standards are always adhered to.
• Relief of Kwa’lilas food service workers and office staff as required.
• Performing other related tasks.