Catering & Events Coordinator at POTOMAC HOSPITALITY GROUP INC

Bowie, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

55000.0

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Event Coordination, Sales Pipeline Management, Proposal Writing, Lead Qualification, Hospitality Management, Communication Skills, Organization, Time Management, Customer Retention, BEO Distribution, Google Workspace

Industry

Food and Beverage Services

Description

About Potomac Hospitality Group PHG is a full-service hospitality management company with over 10 years of experience, a 43-person team, and a reputation for excellence across three core catering markets: Event Catering, Cultural Event Experiences and Food Services. The Opportunity This salary + commission based role is built for someone who genuinely loves people — who finds energy, not drain, in a phone call with a new client or a conversation with a stranger at an event. The Catering & Events Coordinator is the heartbeat of every client relationship at PHG. You are the first voice someone hears when they reach out about the most important day of their event — and you make them feel like they’ve found the right place before the conversation even ends. You ask thoughtful questions, you listen for what they really want, you build a proposal that reflects their vision, and you carry every detail through to an event that lands exactly the way we promised. You will work closely with our culinary team, our logistics team, and our ownership to create experiences people talk about long after they’re over. And the more relationships you build and the more events you bring to life — the more you earn. What You Will Do Client Relationships & Inquiry Management * Be the first point of contact for all catering inquiries - respond within 24 hours * Qualify leads, understand the client’s vision, and guide them toward the right PHG experience * Build and maintain genuine relationships with corporate clients, government contacts, event planners, and private clients * Follow up consistently and warmly * Manage the full client lifecycle from first inquiry through post-event follow-up Proposals & Event Coordination * Build accurate, beautiful proposals that reflect PHG’s standard of excellence * Coordinate details for upcoming events or PHG internal and community facing projects * Manage all overall catering and event production for booked events. * Work with the kitchen team to confirm menus, dietary needs, and production timelines * Coordinate with Logistics and Warehouse teams to confirm equipment, vehicles, and event setup needs * Review and distribute BEOs to all departments * Be present on event day for any client communication needs Pipeline & Revenue Growth * Build and maintain a live sales pipeline - every lead tracked from inquiry through close * Proactively identify new corporate, government, institutional, and film/production opportunities in the DMV * Leverage PHG’s certifications to pursue government and institutional contracts * Track your revenue performance against monthly and quarterly targets * Bring new ideas for growing the catering book of business to ownership Post-Event & Client Retention * Send post-event follow-up and satisfaction outreach within 48 hours of every event * Track Google and Yelp reviews from catering clients — flag for COO response * Actively pursue re-booking conversations with satisfied clients * Document client feedback and share insights with the team Compensation & Earning Potential We believe the right person for this role should be rewarded for the business they build. Commission is paid on net new catering revenue above PHG’s current baseline. The more you grow the book, the more you earn. There is no cap. Benefits include: Medical, Dental, Vision, 401(k), Life Insurance, Short-Term Disability, and Employee Assistance Program. Who We’re Looking For We are not looking for a specific resume. We are looking for a specific kind of person. You are hospitality-minded You have worked in a restaurant, a hotel, a venue, a catering company, or an events business. You understand what it means to take care of people. You know that the details matter and you don’t cut corners on them. You are organized and self-directed You do not need someone to remind you to follow up. You build systems, you maintain them, and you close loops. When something falls through the cracks it genuinely bothers you. You are warm and confident on the phone and in person You are not a pushy salesperson. You are a trusted advisor. You ask good questions, you listen, and you make clients feel like they are in good hands. That is what closes business at PHG. You are hungry to grow You are not looking for a comfortable seat. You want to build something. You see the commission structure and you get excited, not nervous. You want to look back in two years and know you made an impact. You communicate with warmth and professionalism Your emails are clear. Your proposals are polished. When a client calls with a problem, you own the moment. You represent PHG in every interaction and you take that seriously. Qualifications Required * 2–4+ years of experience in hospitality, catering, events, restaurants, hotels, or a related field * Must be able to pass a Level II background check — required for government and institutional clients * Strong written and verbal communication skills * Organized, detail-oriented, and self-directed — you follow up without being asked * Comfortable working in a fast-paced, multi-tasking environment * Proficiency in Google Workspace Preferred * Experience in catering coordination, event planning, or hospitality sales * Experience supporting government, institutional, or film/production food service bids a strong plus * Familiarity with Tripleseat, Monday.com, Toast, or similar platforms * Established relationships in the DMV corporate, government, or event planning community

Responsibilities

Manage the full client lifecycle from initial inquiry and proposal creation to event execution and post-event follow-up. Drive revenue growth by identifying new corporate and government opportunities and maintaining a live sales pipeline.