Catering & Events Sales and Logistics Coordinator at HuSTL Hospitality Group

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

65000.0

Posted On

20 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Logistics Coordination, Contract Drafting, Permit Acquisition, Scheduling, Financial Tracking, Customer Success, Asana, Google Workspace, Excel, CRM Systems, Business Communication, Risk Management, Administrative Management, Client Relationship Management, AI Tools

Industry

Restaurants

Description

Pay: $55,000.00 - $65,000.00 per year Job description: Position Type: Full-Time, 100% Office-Based (No Field/Food Truck Shifts) Reports To: COO Location: HuSTL Hospitality Offices, 3037 Locust Street, St. Louis, MO 63103 Position Overview The Catering & Events Sales and Logistics Coordinator is the corporate face, customer champion, and operational anchor of HuSTL Hospitality Group’s fastest-growing division. This is a strict office-based, administrative role. This position does not work in mobile kitchens, drive food trucks, or pull shifts on active festival lines. Instead, this individual owns the critical "Front-of-House Office" experience. You are the very first impression for our corporate clients, stadium partners and festival organizers. This role requires a unique hybrid professional: someone who is incredibly warm, enthusiastic, and consultative on the phone, but absolute lightning-fast, meticulous, and data-driven when it comes to drafting contracts, securing municipal permits, and balancing financial tip-out sheets. We are looking for a high-energy brand ambassador who loves organization, systems, and people. Key Responsibilities1. Food Truck & Festival Booking * Serve as the welcoming, high-energy primary point of contact for all inbound catering, private party, and mobile asset inquiries. * Perform outreach on our behalf as an ambassador of HuSTL, to secure new festival, event and catering opportunities. * Bring enthusiasm to every call and email, guide clients through our unique menu experiences, and turn casual inquiries into confirmed bookings. * Do diligent daily follow-ups on outstanding booking bids. * Keep impeccably detailed records on the system we’ve already built. * Build professional, accurate cost quotes, issue legally binding contracts, and execute structured follow-ups to ensure we never lose a lead due to slow communication. 2. Permitting & Regulatory Liaison * Act as our professional, organized representative with city, county, and state municipal departments. * Proactively research, apply for, track, and secure all necessary health department permits, fire inspections, and temporary vending licenses. * Ensure 100% legal compliance across multiple jurisdictions so that our mobile units never experience operational delays or fines. 3. Strategic Scheduling & Financial Logistics * Manage and maximize the master events and food truck calendar to eliminate booking conflicts and maximize division revenue. * Schedule roaming food truck days and employees to keep our calendar full. * Schedule Food Truck Association event opportunities as they are released through HotSpot to fill up calendar. * Build and publish employee shift schedules a minimum of 7–14 days in advance, keeping labor costs tightly aligned with event budgets. * Calculate, balance, and issue weekly event tip-out sheets with flawless mathematical accuracy. * Creation of operational checklists, playbooks, guides and more to keep the ship running smoothly. 4. Goal Tracking & Client Hand-Off Playbooks * Advance Partner & Client Communication: Serve as the proactive bridge between our corporate clients/festival organizers and our team. Reach out to event contacts 7–10 days in advance to confirm arrival times, load-in logistics, electrical hookups, and layout coordinates. Send them an introductory "What to Expect from Steve's Hot Dogs" overview so they feel completely taken care of. * The Flawless Field Hand-Off: Compile and deliver complete, finalized "Event Playbooks" (including food truck event sheets, contract terms, menu volume metrics, vendor guidelines, location maps, employee schedules, and confirmed permits) to our Senior Events Supervisor, ensuring the field execution team and our staff are set up for total success. * Monitor division profitability metrics, track weekly revenue against our quarterly growth goals, and maintain 100% digital organization of all active files, client folders, and internal tracking systems in Asana. The Hybrid Balance: Sales vs. Execution Historically, individuals in hybrid sales roles tend to over-index on income-generating activities while letting administrative tasks fall behind. That behavior is a disqualifier for this position. You are not just a salesperson; you are a Logistics Coordinator. One side of this job simply cannot exist without the other. * The Weekly Gatekeeper Rule: To ensure our operations remain legal, safe, and organized, an event is not considered "cleared" to leave our commissary until you have finalized the Event Playbook. If an event playbook is missing its municipal permit, if the employee schedule isn't posted 7 days out, or if the client logistics are unconfirmed, the event is flagged. * Equal Weight Accountability: Administrative compliance is weighed exactly the same as sales performance in your evaluations. Closing a major booking means nothing to the company if our truck is turned away by a city health inspector due to a missing permit, or if our field team is blind to the event details. Required Skills & Qualifications * A naturally warm, engaging, and professional personality with exceptional verbal and written business communication skills. * Advanced proficiency in digital workspace management tools (Asana, Google Workspace, Excel, CRM systems). * A proven background in administrative roles, customer success, executive assistance, hospitality sales, or corporate logistics. * High risk-management awareness with a natural talent for chasing down paperwork, municipal deadlines, and official signatures. * Must be highly detail-oriented, organized and efficient. * Must be open to utilizing AI-based tools to optimize and simplify processes and systems. Performance Expectations & Benchmarks * 100% of client leads, inbound calls, and quote requests processed with high energy within 24 business hours. * Flawless mathematical accuracy on all internal financial tracking, schedules, and tip sheets. * Zero operational disruptions, cancellations, or fines due to late, missing, or expired municipal permitting. * Consistent maintenance of high client satisfaction and positive feedback from initial booking to event hand-off. Compensation & Earning Potential * Total Expected Earning Potential: $55,000 – $65,000+ (dependent on sales volume). * Base Salary: $25,000 with a guarantee off $45,000. * Incentive Structure: Uncapped commission on all confirmed food truck and festival bookings/sales, plus a designated percentage of the associated service fees. ⚠The Commission Release Policy: Commissions and service fees are officially earned and released on the pay period following the successful execution of the event on a monthly basis, contingent upon the timely completion of that event's administrative duties. If an event is flagged due to late permitting, missing schedules, or unconfirmed client communications, the commission for that specific event will be frozen and held until all administrative tracking is caught up and audited by leadership. Repeatedly causing an event to be flagged will result in a permanent forfeiture of commissions and a formal performance review. The Administration & Sales Duties Feed the Success of the Division This is the virtuous cycle of this role - and the reason why compensation is tied to both parts of the job. Benefits * 1 mental health day per quarter (does not roll over). * Eligible for company health, dental, and vision insurance. HuSTL will cover 50% of the employee-only premium coverage for health insurance (we do not contribute to family coverage). * Paid Time Off (PTO): 2 weeks of PTO per year accrued. You can roll over a maximum of 40 hours each year. * Paid Holidays: New Year’s Day, Easter, Thanksgiving, and Christmas. Benefits: * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Work Location: Hybrid remote in St. Louis, MO 63103

Responsibilities

Manage inbound catering and festival bookings while serving as the primary liaison for municipal permitting and regulatory compliance. Coordinate strategic scheduling for food trucks and staff, ensuring all operational playbooks and financial tip-outs are accurately completed.