CATERING LOGISTICS MANAGER - PUFF ’N STUFF - ORLANDO, FL

Are you a dynamic leader with a passion for food, customer service, and operational excellence. Do you thrive in a fast-paced environment where creativity and trust are at the heart of everything you do. If so, we want you to join our team as a Logistics Manager at Puff ‘n Stuff, a premier catering company dedicated to delivering exceptional experiences.

At Puff ‘n Stuff, we don’t just cater events—we create memorable experiences. Our team is driven by four core values:

• Passion: We love what we do and take pride in delivering exceptional food and service.
• Customer Focus: We go above and beyond to exceed client expectations.
• Trust: We build lasting relationships with clients, partners, and team members through integrity and reliability.
• Creativity: We embrace innovation to craft unique culinary and event experiences.

The Catering Logistics Manager is responsible for the timely facilitation of event load out preparation, site service and the execution of all standard operating procedures in conjunction with warehouse activities. The Logistics Manager will partner with the Warehouse Manager to lead an effective and efficient team of loaders/pullers to ensure every event receives the required and needed equipment. This position will report to the General Manager.

Primary Job Function:

• Plan, manage and contribute to the day-to-day operation of the warehouse team
• Motivate, organize and encourage teamwork within the workforce
• Train staff and monitoring their performance and progress through established processes and procedures as outlined in SOP’s.
• Communicate operational initiatives to other departments on a consistent basis
• Manage daily breakfast, lunch and dinner deliveries
• Regularly organize inventory to ensure loss and damage are kept to a minimum
• Create and ensure the accuracy of all load sheets and as appropriate, directly supervise the delegation of load sheet responsibilities to appropriate subordinates
• Provide a timely response to clients, both internal and external
• Conduct briefings and meetings for the Warehouse Team on the issues for that particular day and develop plans to address future needs and concerns.
• Visit events to monitor the quality of service and product they are receiving
• Communicate purchasing/repair needs to the Warehouse Manager
• Attend weekly production meetings with operations team to plan for future events
• Ensure the health, safety, cleanliness and security of the work environment
• Provide support to event teams during load out process
• Create and maintain a schedule that aligns with event and budget needs
• Consistently available to be contacted for event related concerns
• Forecast equipment requirements for immediate and seasonal needs
• Partner and collaborate with remote locations to share equipment and establish consistent procedures

• Partner with kitchen team to aligning equipment needs with food preparation detailsOther Duties as assigned

REQUIREMENTS

Must have an in-depth knowledge of Food Service Operations with a focus on catering and fine dining preferred. Demonstrate skills through practical and related experience, that are needed to run a warehouse function and logistics for an internal truck fleet and rental vehicles as required.

• Knowledge of budgeting and capital processes, production scheduling, written and oral communication skills necessary to manage a diverse organization consisting of 75+ employees.
• Must be able to read, create and understand production schedules, manage information systems which include financial performance, statistical data reports compilied to evaluate performance and other written / printed documents upon which the Operations Department is dependent upon to successfully perform its mission.
• Working and functional operational knowledge equal to the intermediate level in MS Office Suite including PowerPoint and Outlook 2010. Knowledge of event related Software such as CATEREASE and Meeting Matrix is preferred.
• Must have a valid Florida Driver’s license.(Class D preferred)
• Must be able to do some business travel
• To be regularly exposed to confidential and sensitive information and understand the need to handle said information in a discrete manner.
• Must be able to continuously see. Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, drive, type, and make fine discriminations in sound, crawl, and climb.
• Must be able to continuously lift/carry up to 10 lbs.; frequently lift/carry up to 50 lbs.; and occasionally lift/carry up to 70 lbs.
• Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis.
• Must be able to work in an environment which includes frequently exposure to varying weather conditions, moving machinery, and loud noises; occasional exposure to heat, cold, dust, dampness, height, fumes, confined spaces, and electrical & chemical issues.

Please refer the Job description for details