Catering Manager at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Catering Management, Event Planning, Logistics Management, Client Communication, Team Leadership, Budget Management, Customer Service, Food Safety, Creative Problem-Solving, Vendor Management, Staff Training, Performance Reviews, Relationship Building, Negotiation, Event Design, MS Office Suite, Event Management Software

Industry

Hospitality

Description

Company Description At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture. COME AS YOU ARE & JOIN THE 25h TRIBE. Job Description How does your working day look like … Manage catering operations for off-site catering and hotel events, including corporate events, private parties, and bespoke experiences. Coordinate with clients to understand event needs, preferences, and dietary requirements, offering creative and tailored menu options. Ensure flawless execution of all events, handling everything from event design and logistics to delivery and post-event feedback. Supervise all aspects of service during events, from setup to breakdown, ensuring every detail is executed with precision. Take the lead on off-site events when required, managing logistics including transportation, equipment, staffing, and client communication. Work closely with external vendors and partners to secure resources like décor, sound, lighting, and any additional services required for off-site events. Ensure that off-site events run as smoothly as hotel-based ones, delivering the same high standards of service and cuisine. Lead, train, and motivate the catering team to deliver excellent service, ensuring staff is well-prepared for both in-house and off-site events. Oversee the scheduling and allocation of staff for each event based on the scope and nature of the event. Conduct regular performance reviews, offer constructive feedback, and support professional development. Build and maintain relationships with suppliers, vendors, and partners, ensuring high-quality products and services are always available. Negotiate pricing, contracts, and agreements to ensure cost-effective solutions for both hotel and off-site catering. Manage relationships with external catering partners for off-site events, ensuring quality service standards are maintained. Develop and manage budgets for catering events, ensuring costs are kept within budget while maintaining high standards of quality. Track expenses and revenue for each event and prepare detailed financial reports for management. Work with the sales and marketing team to promote catering offerings, including off-site catering services, through various channels. Assist in the creation of marketing materials, event packages, and seasonal menus. Represent 25hours Hotel Dubai at industry events and networking opportunities to grow the catering business. Ensure exceptional service standards and food quality are maintained at all events, handling any issues or concerns swiftly and professionally. Collect client feedback after events to continuously improve services and cater to guest expectations. Resolve any client or guest complaints and ensure overall satisfaction for all catered events. Ensure compliance with all relevant food safety regulations and industry standards, both on-site and at off-site locations. Manage catering operations to ensure the highest standards of hygiene, safety, and quality control are upheld. Qualifications Your personality counts more than your CV … Minimum of 3-5 years in catering management, with experience in both hotel-based and off-site catering events. Strong leadership, organizational, and communication skills. Ability to manage multiple events and projects simultaneously. Strong creative problem-solving skills with the ability to adapt quickly and think proactively. Deep understanding of event planning, catering logistics, and guest relations. Proficient in event management software and MS Office Suite. Excellent customer service skills and a passion for creating memorable experiences. Knowledge of food safety and industry regulations. Additional Information What’s in it for you … Get to know all the other 25hours hotels and stay ten nights a year for free as an employee! Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world Benefit from great offers from our numerous cooperation partners Be part of our hilarious staff parties and much more...

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Responsibilities

Manage catering operations for off-site and hotel events, ensuring flawless execution and high standards of service. Lead and train the catering team while coordinating with clients and vendors to deliver tailored experiences.