To ensure all food is prepared and cooked to an exceptional standard, ensuring all HACCP regulations are adhered to (if required)
Ensure the service counter is prepped and ready for service
Ensure the team are providing the highest level of customer service in a consistent approach to anyone who uses the facility
Work as part of the team to ensure the service is delivered on time and to the highest possible standard
Completing any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system.
Complete bookwork procedures in line with company requirements; in particular the administration of purchasing, cash handling, banking and management of the weekly estimated trading account (ETA)
Report defective equipment/ utensils/ work and floor surfaces etc. to the relevant Head Office department
Ensure the opening and closing of all food outlets are carried out in accordance with Company procedures
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