clients’
Location: The Misi in the French Quater
Company Mission:
Passionate about perfection. Committed to excellence. Passion. Commitment. Excellence.
Core Values:
Teamwork - Passion for excellence - Positive environment - Innovative and fresh

EXPERIENCE/KNOWLEDGE:

• Minimum of 2 years of hospitality or event industry experience.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office; experience with Tripleseat, Canva and/or event diagram software is a plus.
• Ability to multitask in a fast-paced environment.
• Professional demeanor with a customer-focused approach.

SKILLS/APTITUDE:

· Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
· Ability to maintain a positive attitude.
· Ability to communicate with co-workers and other departments with professionalism and respect.
· Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
· Proficiency in using CRM software, Microsoft Office, and other relevant software tools
· Proven sales and negotiation skills.
· Ability to work under pressure and manage multiple priorities
· Good working knowledge of food preparation.
· Requires familiarity of kitchen equipment.
· Willingness to work flexible hours, including weekends and evenings as required by the job.
· Ability to think creatively and provide innovative solutions to clients
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· Must be able to read and follow a recipe unsupervised.

LICENSE/QUALIFICATIONS:

Certifications: None.

General Qualifications:

• Professional demeanor and appearance, including the ability to dress appropriately in business casual attire
• Guest Focus: A passion for creating exceptional guest experiences, with the ability to anticipate guest needs and respond to feedback in a timely and effective manner.
• Strategic Thinking: Ability to think creatively and develop innovative solutions to complex problems, with a focus on long-term growth and sustainability.
• Financial Acumen: Strong understanding of financial principles and the ability to manage budgets, monitor financial performance, and identify opportunities to increase revenue and profitability.
• Communication: Excellent communication skills, with the ability to communicate effectively with guests, staff members, and other stakeholders in a clear and professional manner.
• Attention to Detail: Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously and maintain a high level of accuracy.
• Adaptability: Ability to adapt to changing circumstances and priorities, with the flexibility to adjust plans and strategies as needed.
• Teamwork: A collaborative and team-oriented approach to work, with the ability to work effectively with colleagues at all levels of the organization.
• Problem Solving: Ability to identify and analyze problems, develop solutions, and implement effective strategies to address issues as they arise.

PHYSICAL REQUIREMENTS:

· Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses.
· Significant walking or other means of mobility.
· Ability to work in a standing position for long periods of time.
· Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 50 pounds.

· Serve as a first point of contact for incoming phone calls and emails.
· Assist with preparation of sales and event materials, including printed menu cards, place cards, and signage.
· Create and update event floor plan diagrams to reflect client needs and final layouts.
· Identify and develop new business opportunities for catering services.
· Develop and maintain relationships with clients to ensure repeat business.
· Respond to inquiries and requests for proposals (RFPs) in a timely and professional manner.
· Prepare and present proposals to clients, including menus, pricing, and event details.
· Negotiate contracts and terms with clients.
· Plan and coordinate event details with clients, including site visits, wedding tastings, and client meetings to ensure all aspects of the event are executed flawlessly and meet or exceed client expectations.
· Coordinate with vendors, such as florists, rental companies, and entertainment providers, to ensure that all event components are seamlessly integrated and executed.
· Support the Account Sales Executive in confirming timelines, menu selections, and setup details.
· Collaborate with the catering, culinary, banquet, and event setup teams to ensure smooth and efficient event execution.
· Assist with on-site event coordination to ensure smooth execution and client satisfaction; may attend events as a representative of the sales team.
· Collaborate with the social media coordinator to provide venue content and support online marketing efforts.
· Monitor and report on sales performance and market trends.
· Lead, manage, hire, train, develop, and supervise staff members across sales and other necessary departments, ensuring high standards of service and professionalism.
· Attend industry events and conferences to network and stay up-to-date on industry trends.
· Manage catering sales budgets and provide regular reporting to senior management.
· Conduct post-event follow-up with clients to obtain feedback and ensure satisfaction, using this information to continually improve catering services.
· Perform other duties and responsibilities as assigned.
Job Qualifications