POSITION: Catering Sales Manager
DEPARTMENT: Food and Beverage
REPORTS TO: Director of Food and Beverage / Food and Beverage Regional
FLSA STATUS: Salaried, Exempt

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Associate degree from four-year College or University in Hospitality, Marketing, Journalism, Public Relations, or related field preferred
• Minimum two (2) years sales related experience required
• Facility/industry experience preferred

SKILLS AND ABILITIES

• Excellent communication, organizational and interpersonal skills required
• Ability to effectively supervise staff
• Ability to prioritize multiple projects
• High aptitude for figures and advanced writing skills
• Professional presentation, appearance, and work ethic

COMPUTER SKILLS

To perform this job successfully, an individual must have working knowledge of spreadsheet software and work processing software and be proficient in Microsoft Word, Excel, and Power Point.

OTHER QUALIFICATIONS

Ability to work under limited supervision and to interact with all levels of staff including management

• Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
• Some travel as needed

THE ROLE

The Catering Sales Manager will be responsible for working in conjunction with other members of the sales and events staff to market, sell, contract and detail events at Mayo Civic Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Assist sales team in accomplishing sales and marketing goals.
• Use Sales and Marketing principles to promote the facility.
• Assist Director in developing Sales Plan to include goals and sales / marketing initiatives. Prospect new and repeat business to achieve set goals within specified market.
• Carry out specific sales plan relating to events using support of advertising, as requested by the Director.
• Quote rates and food and beverage minimums or pricing estimates and assist with formal license agreements. Prepare and execute contracts.
• Drive strong partnership with operational departments and onsite DMO sales team.
• Uphold an active list of resources for client and internal operational use.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Thorough understanding of the menus and event offerings cost structure to meet profitability guidelines.
• Detail the Food and Beverage components for self-contracted programs and assigned accounts contracted by DMO Sales Managers. Produce required Banquet Event Orders and receive client approval.
• Send client pre-event information and follow-up information that affects booking.
• Work in tandem with Event Managers to handle pre-event client correspondence and meetings to detail the food and beverage components of assigned / contracted events.
• Liaise with culinary and operations to ensure proper dissemination of information for event logistics.
• Coordinate menu tastings, as requested and applicable.
• Greet on-site client representative for all assigned events and provide proper introductions and turnovers to operations.
• Work in tandem with sales and events to organize client post-event meetings, as necessary, to gain required feedback.
• Produce necessary sales reports and tracking metrics, as required.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.