Catering Sales Manager- InterContinental New York Barclay at IHG Career

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

39.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Prospecting, Client Relationship Management, Event Logistics Coordination, Menu Creation, AV Needs Assessment, BEO Distribution, Contract Preparation, Sales Forecasting, Time Management, Interpersonal Skills, Budgeting, Problem-Solving, Data Management, Teamwork, Communication, Hospitality

Industry

Hospitality

Description

Job Overview Do you see yourself as a Catering Sales Manager? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. The Catering Sales Manager is responsible for generating new catering business, maintaining relationships with existing clients, and coordinating event logistics with internal departments. This role is ideal for a detail-oriented, people-focused individual with a passion for hospitality and event planning. Duties and Responsibilities Sales & Client development * Actively prospect, identify, and qualify new business opportunities, particularly within corporate and social markets. * Maintain and develop a strong base of repeat clients through exceptional relationship management and consistent follow-up. * Conduct sales calls, site tours, networking, and off-site presentations to secure new business. * Respond to inquiries for catering, meeting, and private dining events in a timely and professional manner. Event Planning & execution * Serve as the primary liaison with the client throughout the planning process, including menu creation, AV needs, room setup, and event timelines. * Accurately detail and distribute Banquet Event Orders (BEOs), process updates and last-minute changes, and obtain guarantees and deposits. * Coordinate with internal departments to ensure seamless execution of all contracted services. * Oversee event execution and client satisfaction during and post-event; follow up to secure repeat business. Business strategy & reporting * Prepare proposals, contracts, and forecasts in accordance with department policies and hotel standards. * Contribute to department goals by meeting or exceeding personal sales targets. * Maintain detailed client records and produce regular reports on sales activity and forecasts. * May assist in developing departmental sales plans and participate in budgeting processes. Industry engagement & representation * Represent the hotel at industry trade shows, local events, promotional functions, and familiarization tours (FAMs). * Entertain clients in accordance with company guidelines to build rapport and generate new business opportunities. * Attend daily/ weekly departmental or operational meetings as needed * Perform other duties as assigned by Director of Catering and Events Communication & collaboration * Promote teamwork and quality service through open communication with all hotel departments. * Share group resumes, updates, and special requirements to ensure department readiness and smooth execution. * Work closely with culinary, banquet, reservations, and other relevant teams to align all event elements. Requirements Education & Experience: * College degree preferred with 2–3 years of sales, catering, or event planning experience, or equivalent combination of education and experience. * Prior hotel sales experience preferred. * Knowledge of Delphi FDC and Salesforce is a plus. * Must speak fluent English; additional languages are a plus. Skills & Abilities: * Strong organizational and time management skills; able to manage multiple priorities under deadlines. * Excellent communication and interpersonal skills, with a proven ability to build client relationships. * Proficient in basic math and budgeting principles; ability to analyze profit/loss, percentages, and variances. * Strong attention to detail and problem-solving skills. * Proficient with data management systems, including sales databases and reporting tools. Physical Requirements: * Frequently standing or walking in and around the hotel/event spaces. * Must be able to lift or carry items up to 25 pounds. * Occasional bending, reaching, and handling of event materials. Other: * May require valid driver’s license. * Must be flexible to work nights, weekends, and holidays as required. * Alcohol awareness certification or food handler card may be required based on local regulations. * Ability to travel for tradeshows, client meetings, or industry events. What You’ll Gain (Benefits & compensation) * The salary Range for this role is $36.00- $39.00 per hour. * Complimentary employee meals * Complimentary dry cleaning (business attire) * IHG employee & friends/family discount program * Professional development and growth opportunities * A culture that values your input, promotes your development, and empowers you to Inspire Incredible. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Responsibilities

The Catering Sales Manager is tasked with generating new catering business, maintaining relationships with existing clients, and handling all aspects of event planning from initial inquiry through execution. This includes coordinating logistics, detailing orders, and ensuring seamless service delivery across internal departments.