Catering Sales Manager at Margaritaville Resort Cape Cod

Hyannis, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

70000.0

Posted On

29 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Business Development, Market Analysis, Negotiation, CRM Software, Upselling, Event Planning, Relationship Building, Market Trends, Contract Management, Revenue Optimization, Proactive Solicitation, Account Management, Service Excellence, Creative Selling

Industry

Hospitality

Description

Embark on a rewarding career at the vibrant Margaritaville Resort of Cape Cod. Join our team for a journey brimming with island fun, professional growth, and the essence of top-notch hospitality in an environment of fun, sun, and positive vibes. Job Overview: We are in search of a proactive and versatile Catering Sales Manager to join our team. The ideal candidate will be responsible for a wide range of catering operations, from sales and customer service to business development and market analysis. Duties: . Develop and implement sales strategies to drive catering revenue . Provide exceptional customer service to clients, ensuring their catering needs are met . Identify and pursue new business opportunities through outside sales efforts - Analyze market trends and competitor activity to optimize catering offerings - Negotiate contracts with clients to secure catering agreements - Utilize Salesforce or similar CRM tools to track sales activities and client interactions · Responsible for proactively soliciting and managing group/catering-related opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team-related revenue goals. Ensures business is turned over properly and timely for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to grow the account on behalf of the company. · Targets group/catering accounts, markets, or segments heavily emphasizing proactive solicitation and account saturation. · Partners with group/catering counterpart to effectively manage the business opportunity. · Responds to incoming group/catering opportunities for the property · Identifies, qualifies, and solicits new group/catering business to achieve personal and each property's revenue goals. · Focuses efforts on group/catering accounts with significant potential sales revenue. · Designs, develops, and sells creative catered events. · Maximizes revenue by upselling packages and creative food and beverages. · Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc. and knows how to sell against them. · Closes the best opportunities for property based on market conditions and individual property needs. · Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. · Handles complex business with significant revenue potential and customer expectations. · Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, trade shows, etc. Requirements: - Proven experience in sales, customer service, and business development - Strong understanding of technical sales processes - Proficiency in Spanish is a plus - Ability to analyze market data and make strategic decisions based on findings - Excellent negotiation skills to secure profitable contracts - Familiarity with Salesforce or other CRM software for managing client relationships Job Type: Full-time Pay: $65,000.00 - $70,000.00 per year DOE Benefits: 401(k) Dental Insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Schedule: 8-hour shift

Responsibilities

The Catering Sales Manager will develop and implement sales strategies to drive catering revenue while providing exceptional customer service to clients. They will also analyze market trends and pursue new business opportunities to maximize revenue potential.