Catering Services Manager

at  Omni Hotels Resorts

OMNI AMELIA ISLAND RESORT & SPA

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

Job Description:

• To creatively solicit and upsell all hotel customers and to ensure that value paid is value received, not only in product, but in service and in ambiance.

Responsibilities:

• Solicitation of local catering events.
• Maximize Catering revenues from local catering groups and minimize erosion of check averages from price-sensitive groups. Communication of function-arrangements to all responsible hotel departments.
• Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
• Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
• Coordinate Catering support services (flowers, entertainment, decoration, A/V, valet parking, etc.) to provide complete client satisfaction.
• Maximize revenues for the hotel through upselling support services that pay the hotel commission or provide the services at a discount to the hotel.
• Physically double-check all function arrangements against specifications of client. Correct where necessary.
• Review event billing prior to bill being sent to client.
• Research and cost out new menu items.
• Client contact and effective communication to ensure repeat bookings.
• Develop and implement strategic plans to solicit new business and/ or maximize revenue for the hotel.
• Other duties as assigned by Director of Catering and Convention Services.

Qualifications:

• Previous Sales, Catering and/or Conference Services experience in the Hospitality industry required.
• Associates Degree or higher strongly preferred.
• Must be proficient in Microsoft programs.
• Previous experience with Delphi strongly preferred.
• Must be able to communicate effectively with clients and team members.
• Must be able to work cohesively with many departments - Sales, Culinary, Banquets, Front Office, etc.
• Position requires movement throughout interior and exterior of the resort.
• Must be able to operate office equipment - computer, copier, fax, printer.
• Must be able to sit for long periods of time, lift up to 25 lbs unassisted, manuever throughout resort when walking space with clients.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP’s Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

• Solicitation of local catering events.
• Maximize Catering revenues from local catering groups and minimize erosion of check averages from price-sensitive groups. Communication of function-arrangements to all responsible hotel departments.
• Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
• Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
• Coordinate Catering support services (flowers, entertainment, decoration, A/V, valet parking, etc.) to provide complete client satisfaction.
• Maximize revenues for the hotel through upselling support services that pay the hotel commission or provide the services at a discount to the hotel.
• Physically double-check all function arrangements against specifications of client. Correct where necessary.
• Review event billing prior to bill being sent to client.
• Research and cost out new menu items.
• Client contact and effective communication to ensure repeat bookings.
• Develop and implement strategic plans to solicit new business and/ or maximize revenue for the hotel.
• Other duties as assigned by Director of Catering and Convention Services