Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.

SPECIAL REQUIREMENTS

• Must be able to work a flexible schedule inclusive of weekends, nights and holidays as required.
• Must be available to work shifts as assigned for all mandatory events.
• Must be able to exert physical effort in lifting up to 20-50 pounds.
• Must be able to stand for long periods of time and endure various physical movements throughout the work areas, including bending and reaching up and down.
• Certifications
• 
  
  
  
• TAM Card

• Food Handler’s Card
• LVMPD – Non-Gaming Work Card
  

  LI-Onsite

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required

• Accountable for daily supervision and leadership of front-line team members in: Food & Merchandise locations in the premium department, specifically catering. This individual may be required to provide support in other areas such as suites, concession stands, bars, kiosks and merchandise stands, on a business need basis.
• Plan and coordinate all aspects of assigned internal catering, banquets, and events, including scheduling, staffing, and logistics. Work directly with the Catering Manager on staffing ratios, room layouts, menu implementation, and operation of events as well as closely work with the Event Manager regarding the service of events.
• While on duty, serve as point of contact during catered events and effectively communicate with other departments including Culinary, Production, Building Operations, Engineering, Warehouse, IT, Guest Services, Event Sales, and Security, etc.
• Ensure high levels of customer satisfaction by addressing guest inquiries, resolving complaints, and accommodating special requests.
• Maintain standards of food and beverage safety, quality, presentation, and service during events, and addressing any issues that arise promptly.
• Oversee the inventory of supplies, equipment, and materials for assigned events.
• Oversee the accurate counting and data entry of daily, weekly, and end of month inventory counts. Ensures quality and quantity of product are up to company’s standards.
• Attend weekly BEO meetings.
• Creating and editing banquet event orders, diagrams, recording consumption, and generating accurate invoices for assigned events.
• Supervise event day load-in, execution, break down and load-out.
• Assist with post event inventory reconciliation, recording of event consumption, and the timely processing of invoices.
• Hire, train, and supervise catering staff, including attendants, bartenders, and support staff, to ensure excellent service delivery. Drives and motivates team members to demonstrate a guest service focused approach.
• Actively lead and participate in daily pre-shift meetings and management/leadership meetings in collaboration with their management team.
• Proactively work in a fast paced, time-sensitive environment, including last minute changes within a short period of time.
• Provide consistent, fair, and timely feedback to team members through various methods (i.e., coaching, mentoring, one on one).
• Serves as a role model to front line team members by demonstrating leadership, positivity, excellent communication skills, and integrity, while motivating and holding the team accountable to achieving the company’s goals and objectives.
• Provides and manages necessary staff development and training in accordance with Southern Nevada Health guidelines and company standards to ensure a food safety compliance, cleanliness and high-quality product is maintained. Shared responsibility in ensuring Department of Health (DOH) regulations and city codes are followed accordingly.
• Works in collaboration with management team to enforce disciplinary actions as necessary.
• Performs other duties as assigned by management.