CCC & Trade Analysis Specialist at Wallenius Wilhelmsen Ocean AS

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Coordination, Cargo Coordination, Analytical Skills, Attention to Detail, Communication Skills, Budgeting, Forecasting, Problem Solving, Internal Coordination, Adaptability, Proactive Mindset, Customer Relationship Management, Understanding of Ocean Transport Dynamics, Automotive Industry Knowledge, Team Collaboration, Performance Monitoring

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Overview: [Purpose of the role] To co-ordinate cargo in order to fulfil contractual commitments and maximize customer satisfaction whilst contributing towards best tonnage utilization with optimal cargo mix and voyage results Ensuring customer satisfaction and commitments are met and work is carried out according to our defined processes and procedures. The role will entail both customer and cargo coordination. Job Description Customer Coordination Customer Interface Act as primary customer interface developing customer focus and relationships Respond to all general customer enquiries Record and respond to customer feedback/complaints and actively follow up Support account management for nominated customers Monitor customer KPIs and seek corrective action to ensure adherence to performance targets. Budgeting / Forecasting Contribute to preparing budget and long-term forecasts as required Prepare short-term forecasts as required Monitor customer forecasting and delivery performance Bookings Inform customer of Lines shipping requirements Input booking information and correct charges into relevant system Input and update Customer Agreements and SharePoint as appropriate Update booking with correct cargo details Inform customer of booking status FMC compliance as required Compile final booking lists/load lists Complete post-loading cargo tallies, investigate anomalies and circulate Communicating with Terminals and Operations Team Cargo Coordination Develop and manage cargo allocation plans in alignment with capacity management Identify potential space challenges and pro-actively provide solutions Follow up on space availability, deliveries and waitlisted cargo Responsible for liaison with Area Sales Teams, Port Operations and Terminal to enhance the ability to prioritize and optimize use of space allocations Play an active role in implementation and execution of customer prioritization and optimal cargo mix decisions Monitor volume levels and provide input on optimal routing and port rotation across the trade. Guide vessel scheduling based on customer requirements Ability to foresee, identify, and initiate actions to support higher earnings General Work with CCC on other trade units to share, derive and implement best practices for CCC processes and customer-related routines. Act as back-up for CCC in other Trade units as required/needed Job Requirements Native Chinese speaker or same level of fluency in Chinese. Proficient in both oral and written English. 1-2 years’ experience is preferred (but not a must) Understanding of Ocean Transport dynamics Overall understanding of automotive industry Profit-minded and customer-oriented minded Internal coordination skills to come up with collective response to the Customer Ability to adapt to changing circumstances Strong analytical skills and attention to detail Pro-active and self-motivated Highly flexible, collaborative and adaptable – ability to foster an agile and inclusive working environment and work across teams Recruitment Process (1) Application (Resume and CV are required) ▶ (2) 1st-round interview ▶ (3) 2nd-round interview ▶ (4) Physical examination ▶ (5) Offer ▶ (6) Hire (Expected hiring date: Mar. 2026) Required Documents English resume and CV (Please indicate your current visa type.) Certificate of graduation (or expected graduation), academic transcript Language proficiency certificates for English (e.g., TOEIC, TOEFL, etc.) (If applicable) Certificate of employment and/or career experience * Please note that only candidates who are legally eligible to work in Korea will be considered. * The position level will be determined based on your experience and may range from Analyst to Specialist. == Welfare Program The company operates a wide range of employee benefits programs to support employees’ daily convenience, health management, leisure activities, and personal development. New Vehicle Purchase Support: Discounts and subsidies for purchasing vehicles from affiliated companies Welfare Points: Welfare points program and access to an employee benefits mall Self-Development Support: Support for employee self-development through online learning programs Tuition Fee Support for Children: Educational financial support for employees’ children, including preschool, middle school, high school, and university Health Checkups and Group Insurance: Annual health checkups and health management support through group insurance programs Family Events Support: Financial support and leave for family events, along with condolence and mutual aid programs Flexible Work Arrangements: Support for work–life balance through Family Day, remote work, and flexible working hours Leave and Vacation Facilities: Long-service leave, paid sick leave, and access to company-owned condominiums and partner hotels Recognition Programs: Operation of Spot Awards and outstanding employee recognition programs ABOUT US Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Our ambition is to lead the way in transforming shipping and logistics. We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on delivering supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 9,500+ people, working on vessels and at ports, at vehicle and equipment processing centers in 28 countries. Together, we are building resilient, connected, data-driven, decarbonized solutions fit for the future. OUR COMMITMENT TO EQUAL OPPORTUNITIES We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities. Apply today, and let’s keep the world and your career, moving together.

Responsibilities

The role involves coordinating cargo to meet contractual commitments and maximize customer satisfaction while ensuring optimal tonnage utilization. It includes customer interface, cargo allocation, and communication with terminals and operations teams.