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CCE at Digitide Solutions Limited
Pune, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem Solving, Critical Thinking, CRM Systems, Active Listening, Time Management, Computer Proficiency

Industry

IT Services and IT Consulting

Description
As a CCE, you will be the front-line representative for our company, interacting with customers and providing them with the necessary assistance and support. Your role will involve handling inbound calls, emails, and other forms of customer inquiries, ensuring a prompt and efficient response. You will be responsible for resolving customer issues, providing accurate information, and maintaining a high level of customer satisfaction.
Responsibilities
Act as the front-line representative handling inbound calls and emails to assist customers. Resolve issues and provide accurate information to maintain high levels of customer satisfaction.