Employment Type: Permanent Part Time
Position Classification: Administrative Officer Level 3
Remuneration: $34.46 to $35.54 per hour
Hours Per Week: 16
Location: Wyong
Requisition ID: REQ596944
Applications Close: Sunday 17 August 2025 at 11.59pm

ARE YOU AN EMPATHETIC AND ORGANISED INDIVIDUAL WITH A HEART FOR HELPING CHILDREN AND FAMILIES DURING VULNERABLE MOMENTS? DO YOU THRIVE IN A BUSY, PEOPLE-FOCUSED ENVIRONMENT WHERE EVERY INTERACTION MAKES A DIFFERENCE?

Central Coast Local Health District (CCLHD) are looking for a warm, compassionate, and professional Administrative Officer (Level 3) to join our dedicated Paediatric Outpatient team at Wyong Hospital.

VACCINATION REQUIREMENTS

All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive (PD2024_015). This includes:

• Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment.

Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy.
NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

ABOUT THE ROLE

In this frontline position, you’ll be the welcoming face and reassuring voice for children and families visiting our outpatient unit. You’ll play a vital role in creating a calm, friendly, and supportive experience — often during times of uncertainty.

YOUR KEY RESPONSIBILITIES:

• Greeting and checking in patients and families
• Answering phone calls and handling enquiries with professionalism and empathy
• Managing appointment bookings and inbox communication
• Supporting clinical teams with smooth administrative processes
• Ensuring families feel informed, heard, and supported throughout their visit

FOR ROLE-RELATED QUERIES, PLEASE CONTACT MELISSA SANT ON:

Phone: 02 4394 8241 or 0448 848 166
Email: melissa.sant@health.nsw.gov.au
Click here to find out more about applying for this position.