CCTV Controller at Securitas USA Corporate Services

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

16.88

Posted On

29 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CCTV Monitoring, Alarm Response, Communication Skills, Problem-Solving, Organizational Skills, Teamwork, Initiative, Multi-Tasking, Calm Under Pressure, Safety Awareness, Incident Reporting, Emergency Response, Technical Skills, Documentation Maintenance, Client Data Monitoring, Security Policy Implementation

Industry

Security and Investigations

Description

Company Description We are Hiring: CCTV Controller 📍 Location: London E14 💰 Pay: £16.88 per hour 📅 Hours: 4 on 4 off (covering days, nights and weekends) 🎓 From day one, you will gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits—from big brand discounts to give-back schemes! Grade: Site Based See a Different World. Where your strengths are recognised and your growth is supported. As a CCTV Controller at Securitas, you’ll do more than monitor systems—you’ll be the calm in the chaos, the voice of reassurance, and the eyes that never miss a detail. Your vigilance will help protect lives, property, and peace of mind. Whether you're responding to alarms, coordinating emergency teams, or guiding mobile officers, as a CCTV Controller you’ll be central to our mission of making the world a safer place. Working on behalf of leading organisations, every shift is a chance to grow, connect, and contribute meaningfully. This isn’t just another job. It’s your opportunity to step into a role as a CCTV Controller where your potential is recognised, your contribution is valued, and your progress is supported every step of the way. Job Description Responsibilities You’ll play a vital part in keeping people, property, and information safe. That includes: Monitor and operate life safety, access control, and loss prevention systems Respond to alarms and dispatch personnel to investigate incidents Answer multi-line telephones and communicate via radio and intercom systems Dispatch mobile officers to secure access areas and respond to emergencies Maintain detailed shift records and generate incident reports Assist and direct emergency personnel and internal response teams Observe and report unsafe or unusual activities Monitor security personnel movements to ensure safety and efficiency Initiate emergency calls and follow response procedures Support the development and implementation of security policies Provide feedback to improve operational processes Monitor media and other sources for relevant client data Participate in training and development courses Uphold Securitas’ values of Integrity, Vigilance, and Helpfulness Assist in maintaining and updating control room documentation Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you. Qualifications What we’re looking for: We’re looking for someone who sees a different world—someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have: Essential Valid SIA Frontline Licence and CCTV Licence Minimum 3 years of corporate safety/security experience 2–3 years of SOC operator experience Advanced computer skills and ability to multi-task Strong problem-solving and logical thinking skills Ability to remain calm and professional under pressure Excellent communication and organisational skills Right to work in the UK and 5-year checkable history Desirable Valid UK Driving Licence Experience with scheduling technology systems Previous CCTV operator experience Familiarity with alarm monitoring systems and radio/phone usage Basic First Aid Certification Why Join Securitas? We have a promise to our people, a ‘People Promise’ where opportunity, people and purpose play a vital role in our day to day! Opportunity: We see potential in every person and situation. People: We open our eyes to all that’s good. Purpose: We make your world a safer place. We believe in your future, not just your past. At Securitas, you’ll find a career built on trust, respect, and progress. Additional Information It’s great to see you’re considering a career with Securitas UK! Join our global team of 375,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise: Opportunity – We see potential in every person and situation People – We open our eyes to all that’s good Purpose – We make your world a safer place What You Can Expect Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help. Diversity & Inclusion – Be Yourself We are an inclusive employer, proud of our Level 2 Disability Confident status (guaranteeing interviews for eligible candidates) and recognition as an inclusive employer. We support equality through Employee Networks, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month. Your Benefits Pluxxe – Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits. Epassi - Save up to 25% on membership at thousands of gyms, leisure centres, yoga studios, bootcamps and more Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs. Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary. Specsavers – Save money on eye tests and when purchasing spectacles. WeCare – A 24/7 online GP, mental health support service, get fit programme and more. Toothfairy – Online access to advice and guidance, from real UK Dentists. Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions. My Future Now – Transfer other pension saving into your workplace pension. Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals. Free Mortgage Advice Go & Live – Financial Wellbeing Hub Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas Take the Next Step Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today. See a different world.

Responsibilities

As a CCTV Controller, you will monitor and operate life safety and security systems, respond to alarms, and coordinate emergency teams. Your role is crucial in ensuring the safety of people and property while maintaining detailed records and reports.