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Job Description

Vigilance: The CCTV Operators shall, when operating the CCTV Room, be held responsible for keeping vigilance over the CCTV monitors with the view to detect:

• Human traffic entering or leaving the Hotel, particularly criminal or undesirable elements.
• Illicit movements of goods particularly those leaving the Hotel’s premises.
• Misdemeanors committed by staff.
• Any other activities of unusual nature.

Maintenance - ensuring that the CCTV equipment is in good working condition when taking over duty. In the event of any:

• Malfunction: Record in the Security log Book for follow-up-action by the Supervisor or his Assistant. DO NOT attempt to meddle with any of the equipment.
• Blank occurring on CCTV monitor screens: Indicatives of malfunction, thefts or sabotage to the CCTV camera. In such an event, promptly alert and direct the nearest Security personnel to investigate and determine its cause.
• Recording of details of incident and action taken in the Security log Book.
• Taking prompt action through the walkie-talkie or phone to alert the Supervisor, Concierge and Engineering Department if any of the lift jammed as indicated on the Lift Supervisory Panel.
• Informing the Field Officer of their meal relief roster as prepared by Supervisor in the Security log Book. Granting of any emergency relief, requested by the Field Officer.
• Re-deployment of field officers as scheduled as per instructions from Security Manager or Security in Charge.
• Granting of emergency relief to field officer.

• Anti-Robbery Alarms - acts promptly through the walkie-talkie to alert and direct the Supervisor to the scene of activation of the Robbery activation and call the Security Manager.

• -

• Reported via phone or Radio
• Reception Check-in counter to phone Security Room if in need.
• Fire Exit Security Alarm - monitoring and recording the time, date and location of activated Fire Exit Security Alarm in the Security log Book for collation and setting a ‘Mouse-Trap’ to apprehend the culprit.

QUALIFICATIONS

• Previous experience 2 years at least at the same field.
• Certification in CCTV either from DPS or PSBD.
• Computer literate in Microsoft Window applications required
• Must possess a professional presentation
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team

• Human traffic entering or leaving the Hotel, particularly criminal or undesirable elements.
• Illicit movements of goods particularly those leaving the Hotel’s premises.
• Misdemeanors committed by staff.
• Any other activities of unusual nature