Why work for DTI?

DTI Group is an Australian technology company delivering advanced CCTV, passenger information and onboard technology solutions to the public transport and commercial vehicle industries across Australia and internationally.

Joining DTI means becoming part of a growing technology business where you can work on real-world projects that make a difference to the safety and efficiency of public transport.

What we offer:

· Flexible working arrangements that support a healthy work-life balance.

· A varied role combining hands-on technical work, customer support, troubleshooting and project delivery.

· The opportunity to work with leading transport operators and major customers across Australia.

· Exposure to advanced CCTV, networking, vehicle technology and software systems.

· Interstate travel opportunities to support DTI's growing customer base.

· Opportunities to develop your technical and customer-facing skills within a growing technology business.

· A supportive, collaborative team environment where people are encouraged to Own It and contribute ideas.

· The opportunity to work across the rail, bus, light rail and commercial vehicle sectors.

· A role where your work directly contributes to improving safety and technology on public transport vehicles.

· Competitive remuneration and the opportunity to grow with the business.

About the role:

We are looking for an experienced CCTV System Technician to join our team in Brisbane.

The role is responsible for the daily management of DTI's local onsite maintenance and installation activities for customers in Queensland.

While the role is Brisbane based, interstate travel may be required from time to time to support DTI's broader customer base and project requirements.

The successful candidate will be expected to comply with DTI's values of Safety First, Own It, Excellence, Know Your Customer and One Team, and demonstrate their commitment to these values through personal leadership.

Key responsibilities:

· Maintenance and repair of on-vehicle equipment.

· Provide onsite support to customers with DTI backend software applications.

· Daily remote health monitoring of customer sites as required.

· Installation of electrical wiring, fabrication and system components for local maintenance and installation projects.

· Completion of installation testing and handover documentation for DTI customers.

· Management of local onsite customer requirements.

· Provide mentoring and direction to other members of the operations team.

· Conduct regular quality audits of field work completed by Technicians and Trades Assistants.

· Provide support to the Operations Manager at monthly customer meetings as required.

· Provide support for monthly customer SLA report reviews.

· Travel interstate when required to support DTI customers and projects.

About you:

We are looking for a technically capable and customer-focused technician who enjoys solving problems and working in a varied environment.

You will have:

· Advanced level of computer/IT skills.

· Electrical installation and troubleshooting experience.

· Network installation and troubleshooting experience.

· Experience and ability to read technical drawings.

· Demonstrated ability to multitask, prioritise, work under pressure, think analytically and communicate effectively.

· Ability to work in a team-based environment as well as autonomously.

· A positive attitude towards problem-solving.

· Strong customer service skills.

· A willingness to travel interstate when required.

Desirable:

· Electrical licence.

· Previous experience in the rail, bus or transport industry.

· Experience with CCTV, networking, vehicle electronics or similar technology.

Join DTI

If you are looking for a role where you can combine your technical skills with customer interaction, travel and interesting real-world technology projects, we would like to hear from you.

This is an opportunity to join a growing Australian technology company and play an important role in supporting DTI's customers and technology across Australia.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How many years' experience do you have as a Systems Technician?
• How much notice are you required to give your current employer?

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