Our new Customer Fulfilment Centres (CFCs) are an even smarter and easier way to fulfil online orders and deliver the smiles for our customers. And you could get involved. Your role, no matter where you are at a CFC, will have a direct contribution to every customer’s order. How good is that!
It will be a new environment that will combine technology with teamwork to create a safe place where everyone feels welcome. Thorough training and support from our leadership teams will ensure you’re confident in your new role. Whether it’s a foot in the door, flexible work hours or the foundations of a stable role, a Coles CFC has what you’re looking for.

ABOUT YOU AND YOUR SKILLS

• An unrestricted Australian Drivers Licence or green probationary license and safe driving record (you’ll need to consent to undergo both a police history check and driving history check)
• The confidence to safely drive and navigate through busy streets, suburban roads and/or regional areas
• To be active – as well as driving, you’ll be on your feet, lifting and carrying groceries from the van to your delivery points (there could be stairs!). A pre-employment medical check will be required for this role
• A commitment to providing great customer experiences by working with enthusiasm, energy, and pace
• Following procedures and ensuring schedules and deadlines are met
• Availability to work flexible hours across the week, working hours between 5:00am and 1:00pm or 1:00pm to 10:00pm
• Ideally a Responsible Service of Alcohol certificate or card (but if not, we can support you to get this)

A Customer Delivery Driver role is an opportunity to directly interact with customers. You can combine your people skills with time management to make sure you deliver the orders on time, and the smiles too.
Aside from seeing customer satisfaction first-hand, you’ll also appreciate the unique benefits the technology at a Customer Fulfillment Centre (CFC) brings. The van is already loaded with the shift’s orders arranged according to the route, which is also mapped out in the most efficient way.