At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

Quality Control Analyst is responsible for conducting quality reviews of Know Your Customer (KYC) cases worked by CDDO analysts to ensure that policies and procedures are followed and verify the outcomes of the cases are appropriate.
The Customer Due Diligence Operations (CDDO) Quality Control Analyst partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. This role is responsible for conducting quality reviews of the cases worked by the CDDO analysts to ensure that the necessary policies and procedures are followed and verify that the outcomes of the cases are appropriate.

BASIC QUALIFICATIONS

• Bachelor’s degree, or equivalent work experience
• Typically more than two years of applicable experience

PREFERRED SKILLS/EXPERIENCE

• Experience working with Actimize, OMNI KYC and WebKYC Systems
• Intermediate knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
• Intermediate understanding of the business line’s operations, products/services, systems, and associated risks/controls
• Basic knowledge of Risk/Compliance/Audit competencies
• Strong analytical, process facilitation and project management skills
• Effective presentation, interpersonal, written and verbal communication skills
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations
  The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la