CDI - Sales Associate Prague (W/M) at Hermes

Capital City of Prague, Prague, Czechia -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

High-end Retail, Personalized Client Service, Czech Language, English Language, Omnichannel Sales, Active Listening, Digital Tool Proficiency, Team Collaboration, Product Knowledge, Customer Relationship Management

Industry

Retail Luxury Goods and Jewelry

Description

Your daily responsibilities * Welcome every client with generosity and create a warm environment, rooted in attentive listening and kindness, conducive to personalized advice. * Present our collections in all their diversity, highlighting the pieces, materials, and craftsmanship * Provide precise and enthusiastic advice, offering harmonious combinations suited to each client’s needs and lifestyle across our métiers * Drive sales across all categories, integrating a fluid and modern omnichannel approach * Maintain an in-depth knowledge of collections, new releases, and trends while engaging in regular training * Collaborate with and support the team to ensure a seamless client experience and collective success Keys to your success * Significant experience in high‑end retail, with a strong understanding of the requirements of personalized client service * Solid product culture and the ability to navigate with ease between different métiers thanks to a true sensitivity to materials, finishes, and quality * Clear and professional communication in Czech and English is mandatory, enabling you to support and retain a demanding clientele * Active listening and adaptability to accurately address diverse client expectations and adjust the experience accordingly * Autonomy, agility, and proficiency with digital tools, supported by natural curiosity promoting continuous skill development * Team spirit and open-mindedness, contributing to a smooth collective dynamic across métiers * Strong service orientation and attention to detail, ensuring a flawless client experience in line with the Maison’s standards. As a responsible employer, we are committed to ethics, diversity, and inclusion. Join the Hermès human adventure! "Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."

Responsibilities

Provide personalized advice and a warm environment for clients while showcasing the diversity and craftsmanship of the collections. Drive sales across all categories using a modern omnichannel approach and maintain deep product knowledge.