CDL Dispatcher at Adventures by Dawn LLC

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

25.0

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatching, Coordination, Scheduling, Real-time Monitoring, Communication, Documentation Management, Performance Tracking, Emergency Management, Customer Service, CDL Operation, DOT Compliance, GPS Tracking, Multitasking, Organizational Skills, Flexibility, On-Call Availability

Industry

Description

Description Pay: $22.00-$25.00 per hour, based on experience Company Overview Adventure Tours, a rapidly expanding charter bus company headquartered in Accokeek, MD, is seeking a responsible and reliable CDL Dispatcher to join our Charlotte, NC team. As a premier luxury motorcoach transportation company, that fosters a family-orientated environment, Adventure Tours is committed to continued growth and development. We are known for delivering outstanding transportation services, including daily shuttle routes, line runs, and charters. Our commitment to excellence ensures every trip is safe, reliable, and enjoyable for all our passengers. As we continue to grow, we are expanding our team and seeking additional CDL Dispatchers to help us maintain smooth and efficient operations. Responsibilities Coordinate and schedule motorcoach and shuttle drivers for daily shuttle routes, line runs, and charters. Monitor real-time operations to ensure on-time performance and adherence to schedules. Communicate with drivers to provide instructions, updates, and resolve any issues that arise during shifts. Manage driver logs, trip sheets, and other documentation to ensure compliance with company policies and federal regulations. Track and report on driver performance, including safety, timeliness, and customer service. Assist in managing emergency situations, including delays, accidents, or mechanical failures. Serve as the primary point of contact for drivers, clients, and internal departments. Cover trips as needed to support operations. Be available for on-call duty one week per month to handle any after-hours or emergency situations. Qualifications: Valid Commercial Driver’s License (CDL) with passenger and air brake endorsements. Valid DOT Medical Card. 2+ years of commercial driving experience. Previous experience in dispatching or transportation coordination, preferably in the motorcoach or shuttle industry. Strong organizational skills with the ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills. Proficiency in using dispatch software and GPS tracking systems. Knowledge of DOT regulations and safety protocols. Ability to work flexible hours, including nights, weekends, and holidays as needed. Willingness to step in and cover trips if needed to ensure smooth operations. Availability to be on-call one week per month. Valuable Rewards for Full-Time Employees: Comprehensive Health, Dental, and Vision Insurance 401(k) Retirement Plan 401(k) Match Paid Time Off and Holidays Career Advancement Opportunities If you are a detail-oriented professional with a strong commitment to customer service and operational excellence, we encourage you to apply! Equal Employment Opportunity: Adventure Tours is an Equal Opportunity Employer. We encourage diversity and welcome applicants from all backgrounds. Employment decisions are based on merit, qualifications, and business needs.

Responsibilities

The CDL Dispatcher will coordinate and schedule motorcoach and shuttle drivers for various routes, monitoring operations to ensure schedules are met and communicating updates or resolving issues with drivers in real-time. Responsibilities also include managing compliance documentation, tracking driver performance, and assisting in emergency situations.