CDS Administrator at Wellways Australia

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

33.41

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Communication, Attention To Detail, Stakeholder Communication, Service Engagement, Answering Calls, Microsoft Suite, TouchPoint, Carelink, Rostering, Scheduling, IT Skills, Interpersonal Skills, Telephone Services Support

Industry

Mental Health Care

Description

Build a rewarding career with an organization that truly puts people first! Full-time or Part Time opportunity based in Campbelltown NSW/Fairfield VIC SCHADS 2B $33.41p/h + Super + leave loading + Salary Packaging Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you. About this role The CDS Administrator role will support CDS services nationally across QLD, NSW, VIC and TAS. Working from the Wellways Campbelltown NSW or Fairfield VIC office you will work collaboratively with the administrative team located in NSW and VIC. We are looking for an experienced, values driven person that understands the incredible difference a can-do attitude and strong attention to detail can make to our CDS national team. More specifically, you would be supporting key processes including communication with key stakeholders across the Wellways community and service system, supporting the efficient and timely engagement of services. We are looking for a team member with exceptional communications skills and experienced in answering calls. Ideally you will have knowledge of NDIS services, efficient skills in Microsoft Suite, TouchPoint and Carelink software. Experience with rostering/scheduling will be highly regarded. What do you need? Relevant Administration qualification, or equivalent experience Appropriate IT skills Highly effective communication (phone manner in particular) and interpersonal skills Experience in providing telephone services support Satisfactory Police Records Check Satisfactory Working with Children Check and NDIS Screening check NDIS Module Right to Work within Australia What we offer Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table. Equitable and Inclusive Work Environment: We take pride in fostering a workplace that is not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging. Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in. This means more financial flexibility for you to allocate funds toward things like rent, mortgage payments, or car leasing. Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging. You can enjoy up to $2,650 per annum to enjoy delightful meals and experiences with your loved ones, all while saving on taxes. Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us. As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program. It's a supportive resource designed to help you navigate life's ups and downs with confidence and resilience. Why us? Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look-out for like-minded people who would like to be a part of this. For a confidential discussion about the role, please contact Karly Rickards at krickards@wellways.org Please click here to download a copy of the position description to see further details relating to this role. Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment. Please note: Only successful candidate will be contacted prior to closing date of the ad. If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways Job Description Summary Seeking an experienced administration professional to join our national team located in Campbelltown NSW or Fairfield VIC. This is a fulltime or part-time (3 days minimum per week - 9am to 5pm), Maternity leave position 12 months, (with the possibility to extend) supporting the CDS national administration team. Consumer Directed Services (CDS) refers to services which are led by and funded by individual consumers. This includes services such as the National Disability Insurance Scheme (NDIS) & iCare. These services provide support, care and access to services and technology for Australians with disabilities as well as their families and carers. Contract End Date 01/04/2027 Culture We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities. How to Apply This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites. Please select "Apply" below to complete your application. Applications Close 01/03/2026 Wellways is a leading not-for-profit mental health and disability support organisation operating in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care and reach more than 7000 people each year. Our 2000 staff work to create an inclusive community where everyone can imagine and achieve their hopes and potential. We connect people, strengthen families and transform communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. Our Practice Principles guide how we work and interact with participants and partners, with our colleagues and within our communities. To see our Practice Principles poster visit https://media.wellways.org/inline-files/ww383_Practice_Principles.pdf Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment We kindly request that recruitment agencies do not contact us.

Responsibilities

The CDS Administrator will support CDS services nationally across QLD, NSW, VIC, and TAS by facilitating key processes such as communication with stakeholders and supporting the efficient engagement of services. This role requires strong communication skills, experience in answering calls, and attention to detail to support the national CDS team.